Admissions Clerk - Bibb Outpatient Services

About River Edge Behavioral Health

River Edge Behavioral Health is recognized for its state-of-the-art treatment and support services for more than 13,000 children, youth, families, and adults annually who experience mental illness, addiction, co-occurring disorders, and substance abuse problems. In addition, River Edge offers services for individuals with intellectual and developmental disabilities.

Benefits Offered:

• Competitive Pay
• Medical, Dental, Vision Insurance
• Paid Time Off
• 12 Paid Holidays
• 401k with an employer match
• Flexible Spending Accounts
• Short and Long-term disability coverage
• Life Insurance
• Employee Discount Program

River Edge offers behavioral health outpatient services to adults in Macon-Bibb County experiencing mental health and substance use challenges and is looking to fill the position of Admissions Clerk with/at our Bibb Outpatient Services program.

In this role you will:

As a Clerk with River Edge, you will perform a variety of duties in an outpatient office setting. Experience working in a medical or behavioral health practice setting is preferred. You should demonstrate attention to detail, excellent communication and interpersonal skills. If you are looking to be in an environment that fosters growth and passion for helping people, this is the position for you!

Responsibilities:

• Serves as the front desk reception, greeting visitors and clients with excellent customer service
• Assist new clients in enrolling in services in a high volume, fast-paced environment
• Collects required documents from clients for admission and processes them accordingly
• Provides general clerical support to office and direct support staff, to include tasks such as data entry/maintenance, copying/distributing documents and materials, maintaining record-keeping and filing systems, etc.
• Provides clerical support within assigned functional area (i.e. scheduling facilities maintenance, ordering supplies, alerting security as needed, etc.).
• Updates client information in electronic medical record as appropriate
• Completes documentation in client's electronic medical record as needed
• Provides clients with community resource lists upon request
• Checks for authorizations for services and schedule clients for appropriate services
• Collects co-pays and other fees, process credit card payments
• Other duties as assigned

You will need:

• A minimum of a high school diploma or GED equivalent
• Proficient in Microsoft Office
• Positive energy and excellent communication skills
• Must be 21 years of age
• Acceptable background check/drug screen
• Acceptable references

Preferred Qualifications:

• Must have the flexibility to assist other departments as needed
• Demonstrate knowledge in mental health and substance abuse services and community resources.
• Customer service experience or experience in a behavioral health setting.

Location/Schedule:

175 Emery Hwy, Macon, GA 31217

Monday - Friday 8:00am - 4:30pm

Additional Information:

The Application Process

• All qualified applicants will be considered.
• This position is subject to close once a satisfactory candidate pool has been identified.
• The hiring managers will contact only those selected for an interview.
• Applicants who are not selected will receive notification via email.
• Due to the volume of applications received, we are unable to provide information on application status by phone or email.

Safe Working Environment

We at River Edge believe every employee has a right to a safe work environment. Therefore, we do encourage all employees to wear a face covering.

Diversity and Inclusion

River Edge Behavioral Health is committed to creating a diverse and inclusive work environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, nationality, genetic make-up, disability, age, or veteran status.

Drug-Free Workplace

River Edge Behavioral Health is a drug-free workplace with a longstanding commitment to providing a safe, quality-oriented, and productive work environment. In compliance with the Drug-Free Workplace Act of 1998, all applicants must pass a satisfactory background clearance and pre-employment drug screen.