Job description
About us
Five Star Bath Solutions of Colorado Springs is a top-in class bathroom remodeling company. We pride ourselves on exceptional service and superior products with a lifetime warranty.
Our work environment includes:
- Remote work environment
- Team-centric culture
- Mutual Respect
- Employee driven organizational improvement and growth
Appointment specialist
The primary responsibilities of the appointment specialist:
- Calling back leads and setting appointments
- Resetting missed appointments
- Maintaining the Sales calendars
- Providing customer service functions
- Re-hashing unsold jobs
- Achieving weekly and monthly quotas
- Assisting in Scheduling installations
The ideal candidate will possess:
- Excellent communication skills
- 6 months management experience (minimum)
- 3 years customer service experience
- the ability to work some nights and weekends
- the ability to resolve issues/conflicts and stay organized
- basic computer skills
- valid driver’s license and transportation
- previous home improvement experience is a plus
Compensation Bonus Opportunities:
- $3 bonus per demonstration
- $50 bonus per sold contract
- optional company benefits
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Experience level:
- 3 years
Shift:
- Day shift
Supplemental pay types:
- Bonus pay
- Monthly bonus
- Performance bonus
- Yearly bonus
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 3 years (Required)
Work Location: Remote
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