Essential Functions of the position are detailed below, and include any physical requirements below that.

1. Primarily responsible for providing case management and supportive services to clients and/or their families in order to promote self-sufficiency. Advocates for clients with regard to financial assistance, state/federal benefits, housing, education, child care, skill testing and development programs, job training, job referral and/or treatment programs. Must maintain a flexible work schedule to work evening hours, weekends and/or special events, as needed.
2. Assists the Center Director with the daily and overall operations of House of Peace.
3. Works independently and consistently exercises discretion and sound judgment in monitoring and evaluating client progress. Meets with each client as required by the program or based on client needs.
4. Handles a wide array of administrative tasks to ensure compliance with agency/programmatic policies and procedures, professional standards, and external requirements of all relevant regulatory, licensing or accrediting bodies in the course of performing job expectations. Responsible for maintaining, updating and submitting routine and ad-hoc reports, as necessary.
5. Develops and facilitates scheduled monthly support group meetings (e.g. domestic violence concepts), establishes services plans and intervenes, when necessary, using a variety of professional approaches including strength based perspective.
6. Responsible for ensuring that the cleaning and maintenance of the facility are performed in an efficient, prompt, professional and accurate manner and provides guidance, when necessary.
7. Handles all client and employee complaints as well as crisis situations in consultation with Center Director and in compliance with Agency/Programmatic policies and procedures and treats each case with sensitivity and expedience.
8. Participates in community outreach efforts and collaborates with other professionals in assisting the client in meeting the goals of the service plan.
9. Follows established procedures for any concerns related to security or safety in House of Peace.
10. Must be fluent in English and Spanish to provide language interpretation for clients with limited English proficiency.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
Kneel and move from sitting, bending, kneeling or standing multiple times a day.
Push and pull objects up to 30 pounds.
Climb up and down up to 3 flights of stairs at a time.
Lift up to 30 pounds.
Additional Requirements:

Other Requirements Comply with program and/or Agency requirements related to (check all that apply).
XBackground check, including any program specific requirements.
Physical examination
TB Testing
Drug Testing
XDriver's License and reliable transportation
XAgency-specified automobile insurance
Additional Requirements:

Immediate Supervisor: Bilingual Center Director
Directly Supervises: Volunteers and Interns
Indirectly Supervises: N/A

Education and Experience Requirements:
Relevant Education:
Preferred: BSW
BSW or BA
Minimum: MSW
MSW or MA

Relevant Experience:
Preferred: 5 Years
Five years of case management experience
Minimum: 2 Years
Two years of case management experience

Certification/Licensure:
Preferred: LCSW or LCPC
Minimum: 40 hour Domestic Violence Training Certificate