The Assistant Store Manager is responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager or Franchisee with a focus on the front-end and sales floor operations. The Assistant Store Manager is also responsible for assisting with the hiring, training and development of team members as delegated by the Store Manager or Franchisee.

Essential Job Functions and Responsibilities:

• Assist with leading a team to achieve and exceed sales and profitability goals
• Assist in leading the execution of exceptional operational practices while striving to exceed sales and service goals and objectives
• Possess strong knowledge of Edible® product line and brand standards
• Contribute to the overall operational effectiveness of the store, including proper cash handling procedures, following all food and safety procedures and compliance with all policies
• Recruit, hire, lead and develop team members; Create a culture of energy, enthusiasm, achievement, professionalism and fun to retain staff and keep them engaged
• Provide training, coaching and development for team members to lead them in overall sales achievement while providing an outstanding customer experience and maintaining profitability goals
• Ensures store has adequate shift coverage all times, while adhering to scheduling and labor guidelines
• Clearly and concisely communicate current performance levels and expectations to team members
• Monitor and analyze performance against the key performances indexes.
• Adjust sales tactics as necessary to meet sales targets
• Identify key processes improvements to support revenue growth and exceptional customer experience
• Effectively communicate changes in business to team members
• Assist with managing perishable and non-perishable inventory
• Utilize strong decision-making skills to successfully solve customer issues
• Assist with executing store marketing plans
• Work with Store Manager and/or Franchisee with local community involvement initiatives
• Demonstrate high standards of professionalism and integrity by consistently adhering to company’s policies and procedures, serving as an example of effective leadership.

Job Requirements:

• Minimum 1-2 years retail sales management experience
• High school degree
• Ability to manage store operations effectively in a fast-paced environment
• Ability to successfully multi-task in a fast-paced environment
• Must have proven ability to motivate employees to meet sales goals
• Strong team-building, performance management and leadership skills with ability to mentor others
• Desire to achieve and exceed sales, service and profitability goals
• Consistently demonstrates high energy and passion in a sales environment
• Self-motivated with the ability to work independently and collaboratively with Store Manager and/or Franchisee
• Ability to solve problems while exhibiting good judgment with realistic understanding of issues
• Positive attitude and enjoys developing team members
• Proven customer service skills
• Organization and planning skills
• Ability to communicate clearly and concisely, both orally and in writing
• Ability to plan and prioritize workload
• Ability to handle confidential and sensitive information
• Good math and money handling skills
• Computer skills including Microsoft software and register skills
• Ability to lift, carry and/or push objects weighing up to 50 lbs.
• Ability to stand, bend, reach and scoop through-out assigned shift
• Valid State Driver’s License and a clean driving record