Job description

Job Description:
USDA Food and Nutrition Services (FNS) seeks contractor support to provide the expertise, technical knowledge, customer service support, and other related tasks in support of the management and maintenance of the FNS telecommunications infrastructure. This support is crucial to the achievement of FNS business and performance goals and meeting the escalating expectations of business customers and staff for high availability and reliable access to services and applications.
Duties/ Responsibilities
The Audio / Visual Technician will have a central role in setting up, configuring, troubleshooting, and maintaining the audio/visual (A/V) systems located at Braddock Place Headquarters and seven FNS regional offices. The A/V Engineer will assist with recommending an A/V solution, assisting with the install, implementation, and configuration of the A/V technologies to meet the broadcasting needs of the organization.

• Ensure the A/V hardware and software is configured to meet the requirements of the FNS organization.
• Operates the controls of A/V systems during events.
• Provides instructions and an overview to users on how to utilize the A/V systems.
• Maintenance, troubleshooting and problem-solving of hardware and software required for the A/V system
• Storing, transporting, assembling, and disassembling A/V equipment.
• Updates of A/V documentation and develops User Guides.
• Cabling and wiring to implement technologies into AV setups.
• Ability to support Cisco Room Kits, Creston, and Polycom A/V.
• Ability to support webinars utilizing Cisco WebEx, Microsoft Teams and Zoom.
• Understanding AV technologies and IT systems on a technical level
• Awareness of the latest trends, hardware, and features in A/V equipment
• Familiarity with graphics, encoding and video editing software.
• Interpersonal, delegation, and teamwork skills.
• The ability to clearly understand to and respond to needs as communicated by other members of the Team.

Required Skills/Abilities

• Experience with install, implementation, and configuration of the A/V technologies
• Experience with maintenance, troubleshooting and problem-solving of hardware and software required for the A/V system
• Understands the technical infrastructure and configuration for A/V technologies and IT systems
• Experience or industry knowledge to support Cisco Room Kits, Creston, and Polycom A/V
• Experience or industry knowledge to support webinars utilizing Cisco WebEx, Microsoft Teams and Zoom
• Experience in creating/updating A/V documentation and user guides
• Familiarity with graphics, encoding and video editing software
• Excellent customer service
• Organized, self-starter
• Strong communication skills
• Valid Driver's License and vehicle to be used for occasional travel to regional offices in DC area
• U.S Citizenship required

Education and Experience:

• 3-5 years of experience

Travel Requirement:

• None

Clearance Requirement:

• Ability to obtain a public trust

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. An SBA 8(a) Program participant, Dynamo maintains SBA 8(a) Mentor-Protégé Program Joint Ventures, providing us significant scale and further deepening our capabilities. Dynamo's mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.
We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations.
Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.
Dynamo Technologies is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. JFNDNP

Job Type: Full-time

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