Job description

Entry level position for a fulfilling and economy proof career! Family owned business, great culture, overtime available.

About us:

We are a very busy automotive repair shop with 8 bays. We value excellent customer service and satisfaction. We do things by the book and focus on providing the best service and experience for our clients. We will never ever work Sundays. Our Google reviews say it all.

https://g.page/fastlaneautomotiveorlando?share

Job Responsibilities and Duties:

Primary:

• Office Support: Perform a variety of customer service and administrative duties as needed by the shop. This may include such things as filing and organizing paperwork, answering phones, running various errands, updating the workflow-board, checking-in/out customers, cleaning the office, assisting customers at the counter, performing callbacks to previous clients, helping with customer loaner cars and other tasks as directed by business need.
• Ordering Parts: Partnering with Vendors to secure high-quality parts for repairs at the best possible prices. This includes negotiation with vendors and shopping multiple vendors for the best price. This position will build good working relationships with parts vendor reps.

Secondary:

• Preparing Paperwork: Create quotes, invoices, and other documents for customers or vendors using Shop Management Software.
• Sales: When needed, assisting in selling repairs and services to customers under the guidance of a Service Adviser or General Manager. Qualifications:
• Customer Service or Administration Experience: Must have at least 1 year in any customer service or administration related position.
• Organizational Skills: Must be able to work and complete work tasks in a timely fashion in an environment that has constant distractions and interruptions.
• Computer Knowledge & Ability: Must possess a working knowledge of how to use a Windows computer. This includes the ability to type or dictate at least 30 words per minute, operate a cursor, view a computer monitor, operate an email account, and use common office software such as word processing and spreadsheet programs.
• Communication Skills: Must be able to communicate in English fluently, in both verbal and in written form.
• Math Skills: Must possess ability to count. Must know how to perform basic math functions using a calculator.

Physical Demands: Must be able to lift more than 15lbs without assistance Must be able to get into and out of various vehicles without assistance. Must be able to drive a motor vehicle with passengers

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

License/Certification:

• Driver's License (Required)

Work Location: In person

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