POSITION SUMMARY

Act as a liaison between the company and the team of technicians and detailers responsible for the care of the vehicle sales inventory. While monitoring costs, finding savings as applicable, and providing vehicle time estimates to the service team in preparation of unit sales.

POSITION TECHNICAL RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Conduct proper estimate of repairs and sourcing of parts both internally and externally
• Conduct assessment of new, used, and aftermarket parts through a variety of vendors
• Assess labor time based upon vehicle discovery by the applicable technician
• Responsible for notifying the internal team of completed repairs and scheduling internal car transportation to applicable lots
• Responsible for working with fleet management and warranty companies and communicating necessary repairs to the applicable representative
• Validate part return and credit completion if part is not used in applicable repair
• Conduct customer follow-up after vehicle repair to ensure customer satisfaction
• Communicate suggested manufacturer maintenance to the customer as dictated by applicable manufacturer
• Maintain work area cleanliness and organization to ensure a safe workspace
• Able to conduct advanced computer use including but not limited to: Microsoft Office, proprietary shop management systems, scanners, copiers, and other office equipment
• Other duties as assigned

POSITION REQUIREMENTS

Education

• Highschool degree or GED preferred but not required

Experience:

• 1-3 years’ service writing experience preferred but not required
• 1-2 years of general automotive knowledge preferred but not required

License(s)/Certification(s):

• Valid Class D driver’s license preferred

BENEFIT SUMMARY

• Industry leading health, dental, and vision insurance
• Company sponsored life insurance
• Company paid short-term disability
• Structured vacation program
• Competitive 401K match
• Position specific bonus structures
• Flexible work schedules

Job Type: Full-time

Salary: $48,000.00 - $65,000.00 per year

Benefits:

• 
  401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 
  8 hour shift

Ability to commute/relocate:

• 
  Wisconsin Dells, WI 53965: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• 
  Driver's License (Preferred)

Work Location: One location

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