Job description
Bank of Commerce is currently looking for an energetic individual to add to our Neodesha, Kansas branch. Candidates should demonstrate strong customer service skills, attention to detail and the ability to multi-task when needed.
PLEASE APPLY AT: www.boc-ks.com
EEO Employer/Vet/Disabled
JOB SUMMARY:
Works closely with customers to fulfill their banking needs and connect them with account services. Performs a variety of receptionist, secretarial and clerical duties as well as handling day-to-day transactions. Handle customer communications, business correspondence, client relations both in person and via e-mail and phone.
CUSTOMER SERVICE REPRESENTATIVE DUTIES:
- Maintain customer accounts and help resolve disputes.
- Refer customers to loan officers or other financial specialists.
- Recording transactions.
- Reconciling cash drawers.
- Promoting the bank’s products and services.
- Communicating with other bank team members.
- Scanning documents.
SKILL REQUIREMENTS:
Prior banking experience preferred but not required. Candidates should demonstrate strong customer service skills, attention to detail and the ability to multi-task when needed. Must be willing to work with a team and come to work with a positive attitude.
WORK DAYS/HOURS: Will be required to work one late night per week. Monday - Thursday open until 5:00 PM and Friday open until 5:30 PM, depending on which night would be your late night. Will be required to work 1 to 2 Saturdays per month.
Monday - Thursday
8:00 AM – 4:00 PM
Friday
8:00 AM – 5:00 PM
Saturday Morning
8:45 AM – 11:30 AM
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Neodesha, KS 66757: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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