SPIRE Credit Union is seeking a Banking Operations Representative to join our Payment Operations team. The Banking Operations Rep will help us provide timely and accurate support, with a friendly and positive attitude, to our internal and external customers both verbally and in writing at our Falcon Heights Office. This position will process various member transactions such as ACH, deposits, loan payments, courtesy pay, return items, periodic payments, and wire transfers in an accurate and timely manner. Potential for a hybrid schedule. SPIRE hourly new hires will receive a $1000 sign-on bonus*

Major Duties and Responsibilities

• Receive and respond to branch staff, administrative staff, and member requests to resolve account issues.
• Post checks to member’s accounts and return inaccurate checks to the debiting financial institution.
• Assist with reviewing draft edits, processing return checks (QRC’s), stop payment requests, issuing money orders, posting mail deposits and loan payments, issuing cashier’s checks, processing EFT forms, and scanning received checks through Alloya.
• Process domestic and international wire transfers as assigned ensuring transaction is completed timely and accurately.
• Scan department documents into Optical System.
• Provide back up support for ACH, remote deposit capture, and other department duties as assigned.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Experience/Education

Six months to two years of similar or related experience; a high school degree or GED is required.

Requirements

• Excellent communication skills
• Simple math skills
• Familiarity with banking computer systems
• High level of data entry accuracy
• Ability to document

We are committed to hiring a breadth of diverse professionals and encourage members of diverse groups to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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