BANQUET SERVER
Job description
Adhere to any and all company and departmental policies, practices and procedures.
Contribute to a safe work environment, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
- Responsible for prompt, efficient and courteous beverage service to customers in accordance with company policies, procedures and standards.
- Performs necessary tasks to service customers, i.e.; taking and filling all beverage orders and assisting in maintaining customers gaming area in a clean and neat manner.
- Monitors customer needs on a continual basis ensuring all beverage requests will be promptly fulfilled.
- Maintain a good working relationship and provide daily detailed communications with the Beverage Manager, the Beverage Shift Supervisors, Food and Beverages Leaders and other co-workers in producing a smoothly and efficiently run operation.
- Maintains assigned area for cleanliness.
- Assists other beverage personnel with maintenance (side work, opening/closing duties) as necessary.
- Responsible for maintaining a consistent, regular attendance record.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
AGE and GAMING:
Gaming property – Must be able to obtain and maintain a gaming license issued by the Choctaw Gaming Commission.
High School diploma or GED is preferred.
Strong organizational and interpersonal skills required. Must be Serv-Safe certified or certifiable with-in 180 days. Must be C.A.R.E. (Controlling Alcohol Risks Effectively) certified before starting to work. A valid Driver’s License and good driving record – with two or less moving violations within a 12 month period and no DUI or suspended license within the last 3 years is preferred.
Ability to read and interpret documents such as safety rules, operating and maintenance instruction, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees and one on one.
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
PHYSICAL DEMANDS:
Essential responsibilities include light to moderate physical ability such as lift or maneuver at least forty (40) pounds. Perform position responsibilities and excessive standing/walking 100% of the shift and/or essential functions on slippery or wet surfaces. Must be able to work while wearing latex, vinyl, or rubber gloves. Bending, stooping and stretching of arms during assigned shift.
The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases to loud. When on the casino floor or other designated areas may be subjected to tobacco smoke.
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