Job description

We are currently looking to hire a full-time barista/shift-lead and a part time Barista for our coffee shop at 150 Cherry Street in Burlington, Vermont.

We source, roast, and serve vibrant coffee from small farms.Our ideal candidate has flexible availability -- including weekends. If you are interested in coffee, ready to learn, and care about people/community please continue by filling out an application.

Baristas care for guests by thoughtfully preparing:

• Coffee/Tea
• Espresso Drinks
• in-house food options (E.g. Breakfast sandwiches, smoothies, yogurt parfait, etc)

Baristas cultivate community by:

• Sharing the stories of the coffee we source, roast, and prepare
• Caring about guests and neighbors by listening and curating an experience of joy
• Maintaining a clean and safe workspace and culture
• Working with a balance of expedience and excellence – speed and quality.

Role and Responsibilities:

• Keep a well maintained, clean, well-organized and stocked coffee bar
• Prepare and serve coffee and tea beverages that adhere to freshness and quality standards ensuring that they consistently reflect the company's recipe and presentation standards
• Maintain coffee knowledge on current offerings and confidently and accurately communicate product information to customers
• Actively participate in coffee and tea tastings to further product knowledge and help identify any issues or deficiencies
• Assist in the training and development of new staff
• Attend training sessions to constantly advance education on coffee, tea, merchandise, and espresso bar skills; work with your Educator to further your barista skills
• Ensure customers are warmly received and welcomed; engage the customers in a sincere and friendly manner, including greeting customers with a smile, thanking them for their patronage, and preparing drinks in an expedient manner
• Respond to questions, orders, and concerns with patience, confidence, and professionalism
• Engage customers about their drink preferences and tailor suggestions accordingly
• Facilitate easy dialogue with customers regarding other product offerings, including whole bean coffee, tea, complementary food offerings, merchandise, as well as any current promotion

Qualifications:

• Ability to maintain a pleasant disposition and sense of urgency with helping customers
• Demonstrate a passion for coffee and tea
• Capability to interface and maintain effective relationships with co-workers and customers
• Flexible, with the ability to multi-task in a highly demanding, stressful environment
• Maintain a calm demeanor during periods of high volume
• Ability to cooperate successfully as a member of a team
• Ability to communicate effectively with others, including giving and receiving feedback on the quality of services
• Communicate clearly, honestly and promptly
• Ability to use available resources to answer questions
• Maintain regular and consistent attendance and punctuality
• Strong cash handling skills
• Physical Demands:, The employee frequently is required to stand, walk, sit; use hands to handle or feel; reach with hands and arms; and stoop, kneel, or crouch.
• The employee must occasionally lift and/or move up to 50 pounds.

Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

• Employee discount

Restaurant type:

• Coffee shop

Weekly day range:

• Monday to Friday
• Weekend availability

Application Question(s):

• How many days are you hoping to work per week?
• Do you have any other known time-off needed?
• What do you know about Vivid Coffee? Why do you want to work at Vivid Coffee?
• What is your go-to drink order at a coffee shop? (There is no wrong answer)
• We are not able to respond to every applicant. If you receive a response that we are not proceeding forward with your application and you would like feedback we will do our best to provide it upon request. Please note a common reason we do not proceed to the interview stage of the hiring process is due to lack of availability/flexibility in schedule or lack of details provided on the application.
• What is your availability - days and hours? (Please provide as much details as possible)
• Will your availability change in the fall, winter, spring or summer?
• Are you licensed in the state of Vermont to serve alcohol, beer, and wine?
• If you have prior barista experience, what espresso machine, grinder, and coffee brewers have you worked with?
• Please provide up to three references and their contact information. Include phone number, Full Name, Job Title, Business (email optional)

Experience:

• Barista experience: 1 year (Preferred)

Work Location: In person

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