Behavioral Health Navigator 1894,1895,1896,1897,1898,1899,1900/CA
Job description
The Behavioral Health Navigator assists individuals in accessing the service delivery system for behavioral health care and wrap around services. The Behavioral Health Navigation Project is time-limited with a heavy concentration on educating and empowering the person served to engage in the appropriate level of treatment or care as well as community-based services, using natural supports in addition to system based services to facilitate connection. Services may be provided in the office or within the community at large.
General Expectations:
In the performance of their respective task and duties, all employees are expected to conform to the following:
Fully understand and consistently exhibit all of Peace River Center's Core Values, while fostering the same with all direct reports.
Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customer and vendors.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Essential Duties/Requirements/Activities:
- Facilitate linkage to identified services and serve as a point of contact, advocate, and informational resource for the individual.
- Conduct follow-up contacts and re-evaluate crisis plan as necessary.
- Complete initial assessments to determine client level of need.
- Conduct crisis assessments/interventions when needed.
- Develop individualized action plan with individuals which may include connection to additional services based on the individual's needs.
- Maintain program documentation for statistical and outcome purposes as necessary.
- Concisely and correctly complete clinical documentation and related paperwork in a timely and professional manner.
- Ability to access resources and information and to translate this into clear action steps for clients to follow to access needed care.
- Collaborative view of engagement with clients and willingness to come alongside an individual who is just starting their behavioral health care journey in order to access the appropriate level of care.
- Good written and verbal communication skills as well as excellent customer service ability
- Good interpersonal skills with peers and other agencies/organizations
- Good organizational skills and ability to handle multiple tasks
- Creative management and knowledge of community resources
- Ability to keep information confidential
- Ability to work with minimal supervision
- Ability to travel to multiple sites
- Provide timely, accurate, completion of required documents
Qualifications:
Education:
Bachelor's Degree in a Human Services field from an Accredited College or University
Experience:
Minimum of one (1) year of experience in mental health or related field.
Certifications:
Training:
Knowledge and Skills:
Assessment
Excellent written and verbal communication skills
Highly organized with the ability to work with minimal supervision
Excellent skills and knowledge of Microsoft Office
Safety Equipment
Standard Precautions
Comply with Occupational Safety and Health Administration (OSHA) rules and regulations
Life Safety Equipment (fire extinguisher)
Transportation:
Minimum 21 years of age
Drive personal vehicle and have own reliable transportation
Ability to pass Florida DMV license check
Must maintain 50/100 insurance requirements for Peace River Center designated drivers
Physical Requirements:
Machines, Tool and Equipment Used:
Computer, telephone, fax, copier
Supervisory Relationship(s)
None
Work Environment:
The work environment is fast-paced and consists of exposure to physical conditions typical of a normal office environment. The populations cared for will include patients who are confused, delusional, irrational, agitated, or uncooperative. Most of the job is performed while sitting, although the work may require occasional standing or walking and/or the lifting and carrying of small objects. A small amount of travel may be required for meetings etc. to another PRC location.
EEO Statement
One of the greatest assets of the PRC is the ethnic, cultural, and social diversity of its employees. PRC takes great pride in the diversity and values and respect of all its employees, regardless of race, color, sex, marital status religion, national origin, ancestry, genetic information, age, disability, gender identification, or sexual orientation.
Job Type: Full-time
Pay: $19.40 - $21.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Health savings account
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- What field is your degree in?
- Do you meet the minimum age requirement of 21?
- Do you have a valid Florida driver's license and a clean driving record?
- Can you carry and maintain 50,000/100,000 bodily injury insurance coverage on your personal vehicle and provide proof?
Education:
- Bachelor's (Required)
Experience:
- mental health: 1 year (Required)
Work Location: One location
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