Job description
Job description
We are looking for a remarkable Bellman/Driver to join our dynamic team at DoubleTree by Hilton Fort Lee, NJ. Growing your career as a Full Time Bellman/Driver is an awesome opportunity to develop excellent skills. If you are strong in persuasion, leadership and have the right drive for the job, then apply for the position of Bellman/Driver at Hilton Hotel Event Conference Center today!
POSITION SUMMARY: Work closely with the Front Desk Staff, Management, and other hotel departments in providing guests assistance with luggage, transportation, and miscellaneous needs. The Bellman is often the first and last person a guest sees while staying at the hotel. This position is critical to the success of a hotel and our commitment to service.
POSITION RESPONSIBILITIES/DUTIES:
- Greet all guests in the lobby in a warm and professional manner, make them feel welcome and anticipate their needs before they arise.
- Recognize all returning and VIP guests and welcome them back.
- Assist guests with their luggage and acknowledge them by name.
- Make deliveries to guest rooms as instructed.
- Store and retrieve luggage and other objects for guests.
- Be aware of daily hotel activities, group, and VIP arrivals.
- Ensure the lobby, bell closet and work areas as well as departmental equipment are clean and presentable at all times.
- Communicate needs to the Front Office Manager/Manager on Duty.
- Offer assistance to all guests and provide them with information requested and directions, escorting the guest whenever possible.
- Shuttle Guests on local, scheduled route.
Qualifications, Education, Experience, Skills, and Abilities:
- Good customer service skills
- Must be detail oriented
- Must have good communication skills
- Must have good trouble-shooting skills
- Clear Motor Vehicle Driving Record
- Valid Driver’s License
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
We are proud to be a Drug Free Workplace. All applicants will be required to submit to a background check prior to employment.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Ability to commute/relocate:
- Fort Lee, NJ 07024: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Shuttle driving: 2 years (Required)
Work Location: In person
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