PRIMARY PURPOSE OF POSITION

Devote full time to the business and affairs of Chase Plastic Services, Inc., and use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. Perform credit and other accounting functions for Chase Plastic Services, Inc. Establish and maintain effective work relationships with new and existing customers through a high degree of professionalism and excellent interpersonal/communication skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work with assigned customers in both Mexico and US on a daily basis who are on credit hold
• Conduct weekly collection calls in Spanish or English that are identified on your 60+ and 45+ reports.
• Perform follow up tasks to ensure promised payments were received
• Keep all notes on customer status current in computer system.
• Negotiate a mutually beneficial solution to release orders from credit hold.
• Maintain credit status on assigned accounts
• Review and identify inactive accounts, ensure applicable sales person is notified of accounts new inactive terms.
• Review credit/debit memo and Rebill request for accuracy/duplication then generate and forward to customers.
• Compile new customer packets by securing credit applications and credit reports on all new accounts and assign limits and terms within policy guidelines.
• Send correspondence in Spanish or English to customer and sales manager regarding approval/denial of open terms and credit limits.
• Identify and review potential bad debt write-offs and report findings to the Credit Manager
• Comply with all commercial and applicable consumer debt collection laws.
• Maintain confidential files including customer credit cards for payments
• Provide support to Customer Service and Sales regarding current accounts
• Provide Proof of Delivery and invoice requests at the customer?s request in order to secure payments
• Notify Credit Analyst of accounts that have aged past 70 days.
• Provide backup to others in the credit department as needed, cash receipt input, deposits, and bank runs.
• Respond to external credit inquiries
• Ensure adequate coverage in department during lunch and breaks
• Predictable and dependable attendance is required