Job description

EXPERIENCED!! Bilingual Medical Assistant Call Center Representative

AVV Health Centers is seeking a dynamic, energetic, self-starter medical assistant.

This position will be a MA Representative at our Call Center in Muskgoee.

The successful candidate will provide support services including assisting providers and medical staff with patient care follow up. Helping with lab results, medication refills, appointment follow up questions from patients, etc.

Duties include but are not limited to:

• Performs routine intake procedures by obtaining and recording patient medical histories, vitals, and patient symptoms/complaints.
• Assists providers during clinical exams, office procedures, and other patient care.
• Administers injections, immunizations, and lab draws/procedures.
• Prepares and instructs patients about medication and/or post treatment care.
• Assumes role of advocate to ensure health needs are met including responding to patient phone messages and requests in a timely and professional manner.
• Documents all provider orders, nursing actions, and interventions on patient record consistent with health center guidelines.

Qualifications:

• High School Diploma or equivalent
• Certified or Registered Medical Assistant or 3+ years of experience working in a medical clinic in lieu of certification is required
• Two to three years of experience in a medical setting is preferred
• Firm understanding of patient care, medical terminology, and coding procedures
• Excellent interpersonal, organizational, and customer service skills

**Bilingual**

Schedule: Full-Time Monday - Friday

AVV Health Centers are equal opportunity employers, and do not discriminate in recruitment, hiring, training, promotion, or other employment practices, on the basis of age, race, sex, color, religion, national origin, gender identity, sexual orientation, physical or mental disabilities, veteran status, or any other basis that is prohibited by federal, state, or local law. This application will be given every consideration; however, its submission and receipt does not imply that an applicant will be hired.

Job Type: Full-time

Pay: From $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All employees must have COVID vaccine or completed exemption paperwork on file to meet CMS regulations

Education:

• High school or equivalent (Required)

Language:

• Spanish (Required)

License/Certification:

• Certified Medical Assistant (Preferred)

Work Location: One location

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