Job description
The Billing Specialist will deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment. Support corporate initiatives.
Primary Responsibilities and Duties:
- Process bill payments and policy changes timely and accurately.
- Meet all SLAs for the caseload.
- Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
- Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.
Requirements
- Experience using Excel
- Experience working with clients via phone and email
- Strong organizational skills
- Exceptional attention to detail
- Self-directed, thorough, and highly organized
- Communicates effectively both verbally and written
- Desire to work with a fast-paced team that must adapt quickly to ongoing change
Benefits
Full time position, day shift. Company paid life insurance STD and AD&D. Generous PTO and holiday policy. Casual office environment and dress. Position pays $18.00/$19.00 per hour depending on experience.
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