Job description
POSITION:
We are seeking a CONFIDENT and ENERGETIC Studio Manager (with a background in both sales and service) to join our Body Fit Training family!
The ideal candidate will be POSITIVE and ENTHUSIASTIC, and have a PASSION for supporting our team and community by helping others to live their best lives through health and fitness. If you are a LEADER who is highly MOTIVATED, GROWTH focused, dynamic, FRIENDLY and willing to learn, while building relationships with new and existing clients, you'll be a great addition to our team!
The Studio Manager will oversee all studio functionality including Sales, Operations, and Member Services. Lead Instructors and Member Support Specialists will report directly to the Studio Manager. Studio Manager will report directly to the District Manager.
REQUIREMENTS:
2+ years of retail sales or fitness sales experience
Confident in generating personal sales and training Member Support Specialists in sales
Ability to work independently and collaborate with Leadership Team
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment.
Ability to recognize areas of improvement and make changes using good judgement
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy with the ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and studio software
DUTIES:
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into free introductory class
Drive Membership sales through outside sales and business development efforts
Manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Supervise Member Support Specialists
Manage Lead Instructor at the studio
Proficiency in Club Ready, to include revenue reports, attendance reports, etc.
Review instructor evaluations with Leadership Team
Independently make decisions related to high level customer service
Collect out-standing dues
Maintain cleanliness and organization of the Pilates studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
COMPENSATION & BENEFITS:
$50- 60K salary based on experience & performance
Opportunity to bonus, based on performance
Unlimited growth potential within the company
FREE Pilates classes and employee discount
COMPANY CULTURE & CORE VALUES
People-oriented: We provide a positive, encouraging, and energetic environment that focuses on highlighting and growing the unique abilities of our team.
Team-oriented: Our team is cooperative and collaborative; we support our team and our community. We believe that the team that works hard together and plays together, stays together, so we offer many opportunities to engage as a team.
Outcome-oriented: We are results-focused with a strong performance culture, and strive for EXCELLENCE by improving every day.
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