Job description
Req ID: 237410
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO Customer Care Associate to join our team in Lincoln, Nebraska (US-NE), United States (US).
BPO Customer Care Associate
Basic Qualifications:
High school diploma or GED
1 Year call center experience
1 Year customer service experience
Responsibilities:
Hours of operation Monday - Friday 8am to 5 pm CST
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a BPO Customer Care Associate to join our team in Lincoln, Nebraska (US-NE), United States (US).
BPO Customer Care Associate
Basic Qualifications:
High school diploma or GED
1 Year call center experience
1 Year customer service experience
Responsibilities:
- Resolves more complex client situations by applying demonstrated knowledge and skills generally acquired through job experience.
- Ensures accurate and timely completion of transactions to meet or exceed client SLAs.
- Works on preparation of SOPs / process transitions.
- Demonstrated computer skills.
- Solid communication skills.
- Solid customer service skills.
- Demonstrated attention to detail, time management and organizational skills.
Hours of operation Monday - Friday 8am to 5 pm CST
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
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