Job description

Responsibilities:

• Prepare room for dining by cleaning tables, condiments, napkins, service plates and utensils

• Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies

• Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the daily specialties; answering food preparation questions

• Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.

• Transmit orders to bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests

• Keep kitchen staff informed by noting timing of meal progression

• Serve orders by picking up and delivering patrons' choices from bar and kitchen; deliver accompaniments and condiments from service bars

• Respond to additional patron requirements by inquiring of needs; observing dining process

• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs

• Conclude dining experience by acknowledging choice of restaurant; inviting patrons to return

• Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons

• Contribute to team effort by accomplishing related results as needed

• Provide welcoming phone greeting and following Guest ordering procedures

• Convey menu information over the phone to Guests and give accurate estimate of delivery time

• Perform basic cleaning tasks as needed or directed by supervisor

• Fill in for absent staff as needed

• Assist with special events as needed

• Adhere to grooming and appearance standards consistently

• Promptly address customer service issues and refer customers to management when necessary

Qualifications:

• Previous serving experience preferred

• Excellent oral communication skills required

• Positive interpersonal skills required

• Good telephone speaking and listening ability

Server top skills & proficiencies:

• Knowledge of Food Service Regulations

• Lifting

• Verbal and Written Communication

• Flexibility

*

Basic Math

*

Customer Service

*

Resolve Conflict

*

Teamwork

*

Persistence

*

Energy Level

• Selling to Customers Needs

*

Thoroughness

*

Professionalism

*
Client Relationships

Job Type: Part-time

Pay: $8.00 - $9.00 per hour

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Work Location: In person

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