Catering Sales Manager - Doubletree by Hilton - Franchise
Job description
Doubletree by Hilton in Pikesville, MDis looking to hire a creative and awesome Catering Sales Manager.
The Catering Sales Manager is responsible for the development of market segment(s) and solicitation of new customer relationships while maintaining existing relationships with corporate and social accounts while consistently striving to maximize revenue and promote relationships through effective negotiation of services.
DUTIES & RESPONSABILITIES
- Responsible for representing the hotel through conducting conferences, making proposals and other external sales presentations to groups and prospective customers to solicit, explain, negotiate and close group and local catering business.
- Daily meets with and entertains customers, conducts property tours, participates in tradeshows, industry and community events to promote facilities and services and close deals.
- Manages all aspects of the customer relationship including drafting proposals and contracts, responding to customer inquiries, as well as organizing all other arrangements as they relate to social and corporate events.
- Creative design of menus and events to maximize revenue and event experience.
- Prepares and presents catering forecasts and reports as required by Director of Sales and General Manager.
- Audits customer checks and department charges and files to ensure accuracy.
- Ensures that contracts, menus, letters and reports are completed according to Hilton standards and policies.
- Re-book functions and follow-up with customers by sending a thank you.
- Compiles Food and Beverage post event report.
EDUCATION & EXPERIENCE
- A minimum of 3 years previous hotel sales experience, preferably with emphasis on group or/and local catering.
- Bachelor's degree in marketing, business, hotel/restaurant management or a related field, or appropriate combination of education and experience to support on the job effectiveness is preferred.
- Solid understanding of the sales process and passion for business development through direct sales, with proven track record for sales success.
- Experience with OnQ and Delphi FDC.
- 401(k)
- Cell phone reimbursement
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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