Job description

Great opportunity!!! Immediate hire!! Great pay!!

Anchor Health Home Care of New York, a fully licensed and growing Home Care Agency serving the NY Metropolitan area is seeking a Spanish/English energized, professional individual with great customer skills and attitude to assist as a Full-Time Patient Service Coordinator. The Service Coordinator assists prospective waiver participants and coordinates and monitors the provision of all services for the Traumatic Brain Injury (TBI) Waiver and the Nursing Home Transition and Diversion (NHTD) Waiver. The Service Coordinator's goal is to increase the participant's independence, productivity, and integration into the community while maintaining the health and welfare of the individual. The ideal candidate will have excellent social skills.

Responsibilities:

• Provide direct care management services, maintaining accurate and verifiable documentation of all services rendered.
• Assist clients/ legal guardians with applications and paperwork for and management of benefits, financial, housing, or other related areas as needed.
• Develop comprehensive service plans, PPOs, and all other required DOH paperwork for participants assigned.
• Monitor implementation of each client's service plan and provide ongoing review of the plan's overall effectiveness in compliance with all state requirements and regulations.
• Formally review and submit a revised service plan as the applicable Waiver directs.
• Maintain client records for a minimum of 7 years after termination of Waiver services.
• Ensure the assessment of the need for a nursing facility level of care is completed annually.
• Participate in staff meetings and other Care Coordination department activities and mandatory training.
• Ensure compliance with all applicable local, State, and Federal regulations and agency policies.

Requirements:

• Knowledge in completing or conducting an assessment.
• Minimum one (1) year of experience providing case management/service coordination, information and referral services, and service brokering of community-based services for individuals with disabilities and Traumatic Brain injury.
• strong social skills.
• Professional customer service experience.

Skills:

• Proficient with Office, Microsoft, data entry, and computer skills.
• Must have excellent listening as well as written and oral communication skills.
• Must have strong interpersonal skills and a professional attitude.
• Excellent organizational skills with attention to detail.
• Having crisis intervention skills is also a huge plus.

Job Type: Full-time

Pay: $20.00 - $25.93 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Brooklyn, NY 11206: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service (Required)

Work Location: In person

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