Job description

OUR MISSION
Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach.

We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively.

OUR VISION
We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs.

We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.

Federal Contract Requirements: Must be a U.S. Citizen or a Lawful Permanent Resident.

JOB PURPOSE: The Level 3 PRS Intensive Case Manager will provide short-term, trauma-sensitive treatment case management and supportive services to unaccompanied immigrant children released from federal custody. The Level 3 PRS Intensive Case Manager works in collaboration with program staff and supervisors to cultivate a client-centered and trauma-informed approach to service provisions.

ESSENTIAL JOB RESPONSIBILITIES:

• Conduct weekly in-person home visits for the first 30-days of Level 3 PRS case.
• Monthly contacts for remainder of PRS to stabilize placement and assessing safety and appropriateness of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors.
• Provide crisis intervention, safety planning, family preservation and additional therapeutic support.
• Carry a maximum caseload of 3 Level 3 PRS cases.
• Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities.
• Facilitate workshops, meetings, or conferences associated with the program, including, creation, management, and delivery of culturally centered instruction, and orientation materials to clients.
• Actively establish, enhance and maintain liaison relationships with key government agencies, and non-profits/ community organizations.
• Comply with policies and procedures governing the program and ensure that the program is operating at maximum efficiency.
• Meet or exceed program productivity expectations on a regular and sustained basis.
• Other duties as assigned.

EDUCATION: Master’s degree in social work, psychology, sociology, or other relevant behavioral science in which direct clinical experience is a program requirement; or a Bachelor’s degree with at least five years of clinical experience.

LICENSES: Licensed or eligible for licensure.

WORK LOCATION: Remote position. Must have access to a home office to provide confidential and private work or have flexibility to change work locations to an office setting as appropriate.

OTHER:

• Experience with strength based, cognitive behavioral and trauma sensitive approach
• Minimum of 1 years of experience relevant to the position and working with vulnerable or migrant populations; 3 years preferred
• Proficiency in Spanish/English (written and spoken language skills)
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office applications
• Able and willing to travel domestically up to 60% of time
• Must pass FBI and CA/N checks
• Must be 21 years of age
• Driver’s License with clean driving record required

ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES:

COMMUNICATION: Excellent interpersonal skills, including good communication skills, listening skills, and attitude. Ability to communicate clearly and effectively via oral and written means.

COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations.

COMPUTER: Intermediate proficiency in Microsoft Office products and Google tools.

DECISION MAKING: Ability to think analytically and evaluate the impact of decisions. Requires high level of concentration, focus and use of memory. Ability to set work priorities and to evaluate and create solutions to work related problems.

MANAGEMENT: Knowledge of business and management practices involved in strategic planning, budgeting, resource allocation and leadership. Works with a bias towards action. Ability to evaluate effectiveness of initiatives. Must be highly organized, detail oriented, and reliable.

NEGOTIATION: Ability to persuade and influence regulatory representatives to reach optimum audit and/or investigation results. Ability to present the organization in a professional manner in all negotiations.

ORGANIZATION: Outstanding organizational skills and ability to manage multiple projects simultaneously with attention to details. Above normal levels of concentration and memory required. Requires good time management practices and the ability to meet multiple deadlines.

PLANNING: Ability to think long term; up to one year in advance. Knowledge of project management processes and best practices.

TECHNICAL: Ability to develop and comprehend numerical and statistical data analysis. Expertise in process mapping.

Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Jacksonville, FL 32202: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a FLUENT Spanish speaker?

Education:

• Bachelor's (Required)

Experience:

• Clinical counseling: 3 years (Preferred)

Work Location: Hybrid remote in Jacksonville, FL 32202

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