Job description
Collections Lead (Remote)
2023-05-13Organization
Shared Services Center - Sarasota
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Location SARASOTA, FL (Shared Services Center - Sarasota)Full Time -
Department Business Office
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Field Finance and Accounting
Location SARASOTA, FL (Shared Services Center - Sarasota)
Department Business Office
Field Finance and Accounting
Full Time
Job Description
The Shared Services Center - Sarasota, FL provides business office support functions like billing, insurance follow-up, call center customer service, data entry and more for our CHS hospitals and healthcare providers.
Essential Duties and Responsibilities
(List in order of importance or percentage of time spent on the particular responsibility – High to Low)
- Responsible for all aspects of follow up and collections, including making telephone calls, accessing payor websites.
- Identify issues or trending and provide suggestions for resolution.
- Accurately and thoroughly documents the pertinent collection activity performed.
- Review the account information and necessary system applications to determine the next appropriate work activity.
- Verify claims adjudication utilizing appropriate resources and applications
- Initiate telephone or letter contact to patients to obtain additional information as needed
- Perform appropriate billing functions, including manual re-bills as well as electronic submission to payors
- Edit claims to meet and satisfy billing compliance guidelines for electronic submission
- Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory
- Participate and attend meetings, training seminars and in-services to develop job knowledge
- Participate in the monthly, quarterly and annual performance evaluation process with their Supervisor
- Respond timely to emails and telephone messages as appropriate. Communicate issues to management, including payer, system or escalated account issues
- Ability to perform all other duties as assigned or requested
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