Job description

About Us

Founded in December 2020, and based in Lehi, Utah, Lumio is an instant Top-Five U.S. residential solar provider comprising four leading regional solar companies and several software platforms. Built upon principles of ethical leadership and customer-first innovation, Lumio’s collective strength lies in experience design, supply chain, unified sales strategies, fulfillment and best-in-class operations. Lumio is the easiest way for people to learn about renewable home energy, select the right financing options and improve their home and pocketbook with smarter, cleaner and cheaper solar power. Lumio is Home Experience, Elevated.™

About This Role

As a Scheduling Coordinator, your job duties include, but are not limited to, maintaining an organized schedule for customers and applicable company representatives while communicating effectively and properly documenting work orders and other documents. We are looking for someone with great organizational skills, is adaptable to a fast-paced environment, and works well with deadlines.

Overall Responsibilities

• Coordinate the installation schedule with the customer and Sales Representative
• Managing regional calendars to ensure all crews and offices are meeting minimum expectations
• Proactively communicate with local Office Managers and technicians at regular intervals to properly set and maintain expectations
• Obtain and review all necessary documentation for a removal and reinstall project
• Drive field satisfaction by providing an exceptional experience
• Maintain a professional composure in stressful situations and de-escalate customers
• Review all work orders to ensure proper documentation is on file
• Implement business rules via stored procedures, middleware, or other technologies
• Perform other needed job tasks as requested by leadership

Qualifications

• High School diploma or equivalent required
• Knowledge in Microsoft office (Word and Excel)
• Flexibility in a changing environment and contributing positively to the team
• Highly motivated
• Excellent communication skills
• Attention to detail
• Proactive work ethic

What We Offer

• Competitive Medical, Dental & Vision Options
• Life Insurance
• Paid Time Off (PTO)
• 401k Match
• Ancillary Benefits
• Employee Assistance Program (EAP)
• Eleven (11) Observed holidays
• Learning and Development

Legal Disclaimer

Lumio, Inc. is an Equal Opportunity Employer that values workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against based on disability. For more information, please visit www.eeoc.gov.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Midland, TX

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