Job description

Job Details

Position Purpose: the supervisor will be in command of overall operations of the restaurant in absence of the GM or AGM. This position requires an established restaurant professional with the ability to lead, uphold guest satisfaction and maintain integrity of the business on full time basis based on hours of operations of the restaurant.
Key Responsibilities/Accountabilities:
Counter Management:
1. Inspect work done by overnight cleaners. Review cleaning checklist and report any issues or unfinished work to cleaning company and General Manager
2. Inspecting the counters and display areas to make sure the appropriate products are displayed in a consistent manner
3. Making sure the shelves behind the counter are always organized, neat and clean and that there are no empty spaces
4. Validating products – making sure all products are fresh, correctly priced and wrapping is not damaged. 5. Making sure the counter area is up to health department standards
6. Assisting and working closely with counter workers – training and teaching about products and items that we sell, monitoring how counter employees speak with guests and mentoring/teaching them if they need to improve
7. Supervising cake orders, execution of small catering orders and occasional deliveries
8. Communicating any counter or product related problems to General Manager

Service:
1. Consistently be an amazing host and creating memorable experiences by personalizing service
2. Representing all the products we offer and presenting them to our guests - explaining the brand and ingredients in a clear and professional manner
3. Creating relationships with our regular guests to retain their loyalty
4. Communicating all product related information and changed to all counter workers
5. Supporting dining room staff by making sure their dessert display is always aestically pleasing and accurately representing what is in stock
6. Performing counter worker duties in a timely manner adjusted to the business volume

Administrative:

1. Cash registers – opening and closing counts
2. Ordering products from our bakery
3. Ordering/purchasing any related packaging or wrapping materials
4. Keeping inventory of counter items Enter notes from the completed shift in Avero (voids/comps/staff notes etc) and report and existing issues that are not resolved to the rest of the management team

Self-Development:

It is understood that as Restaurant Supervisor you are responsible to maintain current knowledge of the world of restaurants when it comes to food, wine, beer, and spirits. You will be required to continually develop this knowledge on your own time and stay on top of current industry trends. Your progress in education will be evaluated on ongoing basis. Likewise, the company will assist in any way possible with any educational goals that relate to your duties as Restaurant Supervisor (with prior management approval).

Minimal Essential Requirements:

• The ability to work as part of a team, and personal cleanliness.
• Very basic food handling, preparation, and cleaning skills are welcomed.
• Time management and ability to work under pressure to manage high volume of production.
• Active listening and learning skills.
• Reading and speaking comprehension skills
• Discipline to follow set standards.
• Ability to lift up to 25lbs.

Job Type: Full-time

Pay: $26.00 - $28.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Southampton, NY 11968: Reliably commute or planning to relocate before starting work (Required)

Experience:

• counter supervisor: 1 year (Required)
• Bakery: 1 year (Required)
• Coffee: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

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