Crisis Prevention Coordinator

Full Time
Baltimore, MD 21202
Posted
Job description

Catholic Charities is a non-profit organization with a diverse workforce of over 2000 employees of all faiths, ages and ethnicities who help to improve the lives of those we serve. We are the largest private provider of human services in Maryland operating over 80 programs throughout Maryland, serving children and families, people living in poverty, individuals with intellectual disabilities, immigrants, and seniors. Here, you can build a career where you make meaningful differences in the lives of others as we fulfill our mission to love, serve, teach, and work for justice.

Catholic Charities of Baltimore is currently seeking a Crisis Prevention Coordinator who supports clients who are in a state of crisis. The crisis prevention coordinator will assist in helping the client to navigate through the intense feelings while providing an anchor in reality.

The Weinberg Housing and Resource Center is a low-barrier emergency shelter that provides homeless services to over 275 adult men and women each night in the City of Baltimore. Our services include shelter, convalescent care, breakfast and dinner, showers, laundry, case management and a variety of life skills and empowerment classes – with a focused goal of assisting residents in obtaining permanent housing.

The work schedule is: Monday - Friday 2pm-10pm or 3pm - 11pm.

JOB DUTIES & RESPONSIBILITIES:

  • Provide crisis management services to clients to promote stability and referral to other resources.
  • Establishing a relationship and assisting the Case Management Team with difficult clients, including making recommendations for ongoing services.
  • Increasing housing stability by 5% to ensure that people entering into housing have the right supports in place to reduce recidivism.
  • Build rapport and working partnerships with outside resources.
  • Promoting education to help increase awareness of Mental Health, Somatic illnesses, Substance Use and medication compliance
  • Facilitate group education sessions related to substance abuse, mental health and medication compliance.
  • Assess the appropriateness of hospital drop offs.
  • Actively engage with clients to assist with decreasing the amount of 911 calls by 5%.
  • Other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

  • Bachelor’s degree in Human Services, Social Work, or related field required. Master's degree preferred.
  • Two or more years related work experience required.
  • A minimum of two years of experience working with at risk individuals.
  • Must be self- motivated and show a great deal of initiative to deal with the day to day crisis of the individuals who are at risk.
  • Must be competent with computer literacy including a working knowledge of word processing, database management and ability to use e-mail and the internet effectively.

REQUIRMENTS & ABILITIES:

  • Must be competent with computer literacy including a working knowledge of word processing, database management and ability to use e-mail and the internet effectively.
  • Must have the ability to work schedules on days, nights, weekends and holidays.
  • Must have the ability to communicate effectively in oral and written form; organize and prioritize work, develop beneficial working relationships with service providers, pay attention to details, work independently and as a productive member of a team; and meet established deadlines and goals.
  • Ability to travel to other locations to meet with clients, attend meetings and perform other agency business

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

  • Communicating with others to exchange information.
  • Light work that includes moving objects up to 25 pounds.
  • Remaining in stationary position, often standing or sitting for prolonged periods.

Catholic Charities has a COVID Mandated Vaccination policy for all employees, which includes an exemption process.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

  • Health/Dental/Vision
  • Vacation/sick/holiday pay
  • 403(b) Retirement Plan with a discretionary employer contribution
  • Tuition Reimbursement

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer


Experience

Required
  • 5 year(s): Related work experience in Human Services or Social Work
  • 2 year(s): Experience working with at risk individuals

Behaviors

Preferred
  • Leader: Inspires teammates to follow them
  • Functional Expert: Considered a thought leader on a subject
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred
  • Self-Starter: Inspired to perform without outside help
  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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