At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

This position is responsible for providing timely and accurate support to our Specialty Team. Interpret provisions of existing policies. Provide information to claimants via telephone communication regarding policy coverage and current company procedures. Exercise considerable judgement in analyzing problems and making suggestions and recommendations to callers. Demonstrate excellent telephone etiquette and superb communication skills. Handle customer needs and problems in a timely and courteous manner. Promote a positive customer service and technical expertise image through prompt, accurate and courteous responses to customer information needs.

This is a flex role working 3 days in the office and 2 days from home

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.