Job description
The type of knowledge, experience, and passion that Arcadia embodies service as the framework for their commitment and service to the design community.
Responsibilities:
- Owns the data input and integrity of this data in the manufacturing system for completed work orders and related hardware items.
- Answer hardware-related inquiries & troubleshoot any hardware issues.
- Receives and reviews sales orders against current requirements and work in process using the hardware schedule (Smartsheet) & inventory stock levels.
- Interfaces with manufacturing personnel, the purchasing department, and supervisors on hardware status and production planning issues.
- Reviews smartsheet schedule and work orders.
- Establishes priorities for specific customer orders.
- Revises schedule according to work order specifications, established priorities, and availability or capability of hardware eta and assist in troubleshooting any delivery issues.
- Prepare quotes/sales orders in TBRED for hardware inquiries only.
- Resolves discrepancies that may slow the production time.
- Prepares special reports for orders that have stalled in the production schedule.
- Maintain Smartsheet so that it is accurate daily.
- Contributes to team effort by accomplishing related results as needed.
About Arcadia Inc:
Arcadia Group is a leading single-source supplier of architectural building products, including curtain wall, storefront, entrance, window, and interior framing. Arcadia’s passion developed 80 years of knowledge, experience, and passion that serve as the framework for their commitment and service to the design community.
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