Job description

Emerson Oil is a family owned business that has been a presence in Rochester for over 85 years. We are engaged in the distribution of automotive fluids, diesel exhaust fluid, and auto part accessories in upstate New York. We are looking for an organized and motivated individual to join our team as an Customer Service and Operations Specialist.

We are looking for a reliable and precise professional to help us properly maintain customer relationships, write and process orders, answer phones and assist with other clerical duties.

Responsibilities:

• Assisting customers over the phone and via email
• Taking and processing customer orders
• Entering required vendor data
• Working with the Operations Manager to coordinate routing and logistics

Skills:

• Ability to use Microsoft productivity software such as Excel and Word
• Past experience with Microsoft Dynamics and SalesPad is a plus
• Excellent attention to detail
• Strong organizational ability
• Effective corporate communications skills
• Ability to consistently meet all deadlines

Education/experience requirements:

• 2+ years of experience or related training.

Additional benefits:

• Medical Insurance
• Fully contributed Medical Insurance available
• Dental Insurance
• Vision Insurance
• 401k with employer match
• AFLAC
• Legalshield
• Vacation and personal/sick time available after a predetermined period of service

Emerson Oil is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.

Job Type: Full-time

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• No nights

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Rochester, NY 14606: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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