Job description

We are on a mission to build a profitable world class company by exceeding customer expectations and building an incredible team that can overcome any challenge!

We are looking for a customer service rockstar who can make our clients smile! We are a growing, faced paced, fun group. We need someone in the office to take phone calls, schedule estimates, work with our CRM(software), do some basic social media, and other office tasks. We can teach you pretty much all of the skills you need! You just have to come in with a smile and a willingness to learn!

We are looking for a hard-worker that wants to grow with our company and show up everyday with a purpose. As a part of the Full Circle Team you be feel apart of something bigger than just yourself. We are on a mission to create a Team of professionals and change the landscape industry for the better.

Responsibilities

• Receive calls, make calls, Make people happy
• Schedule estimates for new clients
• Figure out what people want and try to help them
• Check in on customers to make sure they are happy with our service
• Follow up on estimates we sent out
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Take the extra mile to make our clients happy and stay with us for the long term

Skills

• Great on phones
• Fantastic Computer Skills
• Problem Solver
• Able to work with our CRM
• Willingness to learn
• Positive and up beat!

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• Health insurance
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• We use a complex CRM software system that you will need to learn through video trainings and documents. Are you very competent on a computer?
• Please give an example of a time that you dealt with an upset customer and how you handled the situation.

Experience:

• remote work: 1 year (Required)
• Landscaping/Landscape related Customer Service: 1 year (Required)

Shift availability:

• Day Shift (Required)

Work Location: Remote

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.