The Database Systems Administrator is responsible for the integrity and usage of our Database Systems and related Martech software. They are involved with supporting enhancements that drive productivity, ensuring a clean database, and promoting best practices. Database Systems Administrator has strong problem solving skills and experience in Salesforce configuration in a for-profit Salesforce org with extensive customization on the Salesforce Lightning platform. In addition, they possess strong communication skills and a desire to learn. This position is a FULL TIME HYBRID position based out of the Charleston office. It supports both Kiawah Partners and South Street Partners.

Kiawah Partners includes the exclusive Kiawah Island Club and Kiawah Island Real Estate. South Street Partners, one of the largest owners of private residential club and resort communities in the United States – including Kiawah Island, Palmetto Bluff, The Cliffs, Naples Grande, Barnsley Resort and Residences at Salamander – is a private equity real estate investment firm headquartered in Charlotte, NC and Charleston, SC. Founded in 2009, South Street, on behalf of SSP GP Fund I, their institutional joint venture partners and co-investment vehicles, has deployed over $1 billion of equity across resort, residential and commercial properties and has over $2 billion of assets under management.

ESSENTIAL DUTIES:

• Support users including log-in, technical issues, enhanced functionality requests, and provisioning of new users with effective management of object and record level access.

• Be the Subject Matter Expert (SME) for users of database systems. Understand the responsibilities and processes for internal stakeholders to support UX improvements and training needs.

• Assist in training of new user onboarding and rollouts of new or updated features and tools.

• Assist with auditing and executing security and data integrity projects.

• Prepare and perform data uploads/exports.

• Support and train Delegated Admins in their role.

• Develop declarative components in Salesforce to meet specified requirements.

• Develop and update content access to improve user experience meet process needs on page layouts and Lightning Pages for Desktop and Mobile.

• Coordinate timelines and requirements with Developers and Outside Consultants on projects.

• Support the migration of legacy automation logic to a new unified automation tool, currently Flow following best practices.

• Develop and maintain new automation logic following best practices.

• Create Screen Flows that align with business processes to improve data integrity and user experiences

• Create and maintain user-oriented training materials for Sales & Marketing database systems

• Work with the Director of Sales & Marketing Database Systems to document change management within database systems

• Perform testing and manage UAT testing for new and existing development projects

• Maintain, design, and audit reports/dashboards in Salesforce and DOMO

• Prepare and perform data uploads/exports

• Support Director of Sales & Marketing Database Systems with projects as needed

• Travel as needed to support SSP business units.

• Maintain confidentiality of all records across databases

• Other duties related to Sales & Marketing Database Systems

TYPICAL EDUCATION AND EXPERIENCE:

• College degree in sales, marketing, business systems or equivalent work experience

• Salesforce Admin Certification 201 required

• Two to three years of experience working in a similar position

• Proficiency in administration of core Salesforce functions and Lightning UI, e.g. user management, roles and permissions, custom objects and fields, page layouts, custom fields, approval processes, Flow, etc.

• Experience with Force.com and Custom Object Architecture perferrable

• Proficient in MS Office products to include Word, Excel, Access and Outlook

• Experience with Hubspot and Propertybase preferable

• Experience with Google Workspace preferable

• Excellent communication skills (oral and written)

• Strong technical skills and mindset to leverage database and workflow-oriented software

SKILLS:

• Ability to organize, prioritize, meet deadlines and multi-task.

• Ability to deliver high quality work, quickly, in a dynamic organization under pressure.

• Demonstrates courteous and cooperative behavior when interacting with staff and vendors; acts in a manner that promotes a harmonious and effective workplace environment.

• Contributes to the efficiency and effectiveness of the sales and marketing teams by offering suggestions and directing or participating as an active member of a team.

  
  

In person applications are welcome between the hours of 8:30 a.m. and 5:00 p.m. Monday through Friday at 253 Gardeners Circle Suite 210, Kiawah Island, SC 29455.

Benefits

• Benefits are available to full-time employees after a waiting period and include: Medical, Dental, Vision, Short Term and Long-Term Disability, 401(k), Life Insurance, Accident Insurance, Telehealth, Health/ Dependent care spending account, wellness program and generous paid time off including 12 vacation days, 6 sick days and 9 paid holidays per year. KP is an Equal Opportunity Employer that uses E-Verify. As an Equal Opportunity Employer, KP and its affiliates do not discriminate in hiring or employment on the basis of race, color, religion, national origin, gender, age, genetic information, sexual orientation, disability, or veteran status. All qualified candidates are encouraged to apply.