Job description

Our Department Manager is responsible for overseeing the day-to-day operations of the store which includes, but is not limited to, working with beer, wine, and non- alcoholic beverages, working with the Store Manager to place and receive orders, managing food service, and to ensure the expectations of the store are being met. The Department Manager is a leader and must have the ability to make informed decisions, be accountable and reliable, communicate well, and effectively work with others.

This is a hands-on position requiring regular presence in the store. This position cannot be fulfilled remotely and the employee must be able to work the hours assigned.

Responsibilities/Duties

· Involvement in daily store operations, including performing cashier duties

· Involvement in placing any necessary orders for the store and physically check product in as it is delivered from vendors against invoice. Must note any discrepancies

· Involvement in food service operations, including organization, recipe prep and, food handling.

· Assists with orientation, training, coaching, and developing staff members to understand and execute operational expectations.

· Provide excellent customer service and resolve any customer complaints in a friendly and professional manner

· Assist to maintain stock levels and inventory and assist in execution of programs.

· Maintain a clean and well-stocked food center

· Sweep and mop floors to ensure a clean store appearance

· Stock shelves and coolers

· Utilize the backroom software (Learn all aspects of Envoy that relate to the retail store)

· Merchandising

· Maintain a neat and clean store appearance and ensure staff members do same

· Complete all necessary paperwork in a professional and timely manner

· Comply with all safety regulations and report any hazards, injuries, or violations immediately to management

· Attend and participate in employee meetings, trainings, and development

· Perform other related duties as assigned by Management

· Provides support to location during peak periods or when scheduling conflicts arise.

· Responsible for the execution and organization of all paperwork relating to store operations and procedures.

Skills

· Ability to develop and train, build relationships, utilize skills of workforce most appropriately.

· Ability to provide outstanding customer service.

· Ability to manage store operations effectively and efficiently.

· Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to staff members.

· Ability to use all resources necessary to perform the job (POS systems, Envoy backroom software, lottery machine)

Requirements

· Available to work a full-time schedule including nights, weekends, and holidays.

· Availability to work the hours necessary to open and/or close the store.

Job Type: Full-time

Pay: $22.31 - $24.17 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Buzzards Bay, MA 02532: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: In person

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