Job description

The Watermark Hotel indulges guests with a thoughtfully curated stay that delights and surprises even the most discerning traveler. The brand-new hotel features 300 luxury residential suites with every conceivable amenity, including lavish, upscale furnishings, abundant space to unwind in, and a hospitality team dedicated to setting a new standard of service.

Certainly, The Watermark was created as a beacon of exceptional hospitality and unparalleled service. But the heart of our mission goes deeper. We believe that collectively, our team has the power to create a guest experience nothing short of inspirational.

Right from the outset, guests realize they are in for a unique experience. They arrive in the opulent eleventh floor lobby to be welcomed by sweeping views, staff in retro concert t-shirts, roving cocktail carts and a unique blend of chic exclusivity and inviting comfort.

Inspiring more of these elusive moments is what The Watermark is all about. Every aspect of our hotel has been thoughtfully designed to uplift spirits, ignite joy, and spark connection through an above-and-beyond, “I can’t believe they do that,” profoundly unique experience.

*Responsibilities:*

• Team Members, Development
• Guest Service
• Safety/Risk Management
• Financial Results and Cost Control

*Qualifications:*

Education: High school diploma or GED required, college degree or equivalent experience preferred.

Experience/Knowledge/Skills/Abilities: 3 years of Front Office Management experience from a Full-Service, independent Hotel. 1+ years as a Front Office/Guest Service Manager from a Full-Service, independent Hotel preferred.

Must be detail oriented, have ability to communicate well with all levels within and outside the organization, and be able to problem-solve with team members and guests. Must be able to manage multiple priorities in a fast-paced environment. Demonstrates clear written and verbal communication skills.

Physical: Ability for stand for long periods of time. Ability to lift, push or pull up to 75 pounds on an occasional basis.

EEO AA M/F/Vet/Disabled

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Weekend availability

Ability to commute/relocate:

• Tysons, VA 22102: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Front Office Management: 3 years (Required)

Work Location: One location

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