Dispatcher-Ambulance
Job description
Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
JOB SUMMARY
The Dispatcher functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher acts as a first line Supervisor for transportation crews.
RESPONSIBILITIES
- Understands and adequately implements transportation requests.
- Allocates transportation resources properly as the need arises by application of appropriate decision-making rules and approved protocols.
- Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
- Responsible for accurate and complete data entry for the shift.
- Responsible for generating applicable reports and checking for accuracy.
- Assists in locating scene of incidents and selecting the safest, fastest route to such scene using all available locator aids.
- Relays instructions from supervisors, messages and emergency information.
- Maintains a current working knowledge of all company policies, procedures, rules, regulations, and memorandums.
- Follows established parameters/formats in receiving requests for service.
- Responsible for knowledge and use of equipment, including but not limited to the computer, printers, recording devices, telephones, and other equipment as assigned by management.
QUALIFICATIONS
- High school diploma or equivalent.
- Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
- Skilled in reading and writing English.
- Ability to communicate clearly on the radio and telephone.
- Ability to record, transmit, and report information accurately.
- Ability to efficiently utilize all equipment assigned to him/her.
- Ability to manage multiple tasks simultaneously.
- Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls.
- Ability to understand basic computer applications.
For more infomation apply at www.choosecmts.com
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Baltimore, MD 21224: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Typing: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: One location
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