Job description

The Citizens’ mission is to provide the best in class patient experience, and is seeking passionate and personable Dispensary Agents to join our team. An ideal candidate has extensive cannabis product knowledge and customer service experience.

The Dispensary Agent is responsible for guiding customers through the cannabis purchasing experience, making informed recommendations based on customer's desired outcomes, provide informed and accurate descriptions of our products, and operate with a high level of accuracy in a fast-paced environment.

Responsibilities:

● Deliver best-in-class customer experience while maintaining operational integrity and compliance throughout the store

● Guide customers through sales transactions while offering advice and knowledge as needed or requested

● Ensure the sales floor is stocked, displays and menus are up-to-date and accurate, and the store is well maintained

● Fulfill and pack customer orders and move completed orders from fulfillment areas to the sales floor for pick up

● Promote a work environment that is positive, customer-service oriented, and compliant with established policies and procedure

● Continuously develop product knowledge to offer customers the most up-to-date information and advice

● Respond to customer inquiries in store, online, and over the phone

● Accurately use and maintain the point of sale (POS) system in person and over the phone

● Accurate cash handling, customer cart management, and ringing of customer transactions

● Accurate and timely data entry of customer

● Strive to achieve team and individual performance goals

● Verify proper paperwork, documentation, and required identification for customers

● Report any observed inconsistencies or hazards to Store Leadership

● Maintain a clean, organized, safe and inviting store environment

● Complete store opening and closing checklists

Qualifications & Requirements:

● Knowledgeable of cannabis basics including products, strains, and consumption methods

● Retail sales or customer service experience of 1-3 years, preferably in cannabis industry

● Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the dispensary’s guests

● High School diploma or General Education Development (GED) required.

● Minimum 21 years of age

● Must possess valid driver’s license or state ID

● Must pass any and all required background checks

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Canton, OH 44702: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

offroadmanagementgroup.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, offroadmanagementgroup.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, offroadmanagementgroup.com is the ideal place to find your next job.