Division Director, Home Care

Full Time
Lees Summit, MO 64063
Posted
Job description

BAYADA Home Health Care's Skilled Nursing Unit has an exciting career opportunity for an entrepreneurial health care leader with multi-site operational management experience. We are currently seeking to fill the position of Division Director of Home Care. In this role, you will lead, manage, develop, and produce high performing results for a division of 10 offices providing skilled nursing services to adult and pediatric clients in Missouri, Minnesota, and Indiana. Regular, on-going travel to these offices is required.

If you are a high performing, results oriented leader looking for the next step in your career, this could be the opportunity for you! Prior multi-site experience is required. Experience working in home care, or health care services is highly preferred.

Primary Responsibilities:

  • Demonstrate and communicate the core values of BAYADA and The Bayada Way.
  • Provide oversight and support to assigned service offices, including responsibility for operational performance and direct supervision of Directors & Associate Directors.
  • Ensure that offices' actions and communications demonstrate that "The Client Comes First."
  • Oversee the development of quarterly recruiting, marketing, and budgeting plans.
  • Direct and support offices to achieve customer service, quality, and growth goals. Hold self and Directors accountable for meeting established goals.
  • Understand competition and market (both referral sources and employment sources). Identify industry trends and react accordingly. Identify new business opportunities.
  • Oversee and participate in the recruitment, selection, and development of high potential employees in the division. Educate, mentor, and coach Associate Directors, Directors, and Area Directors. Deliver honest and timely feedback.
  • Assume responsibility for the quality of care provided by all offices in division. Proactively manage client and customer concerns.
  • Ensure appropriate clinical and management coverage for each office.
  • Communicate office/provider-specific performance issues to the Governing body through the Practice Leader or Chief Operating Officer and ensure implementation of corrective actions to be taken their direction and that of the governing body.
  • Lead through strong communication and sharing of ideas with field and support offices.
  • Develop long-term trusting relationships with clients, community, employees, support and other service offices.

Minimum Qualifications:

  • Exemplifies characteristics of The Bayada Way: compassion, excellence, and reliability.
  • Four (4) year college degree.
  • Five (5) years of multi-site management experience.
  • Home care, senior living or senior care operations management experience strongly preferred.
  • Demonstrated ability to lead people and get results through others.
  • Ability to plan, organize, and act proactively.
  • Ability to think strategically; good analytical skills; good oral, written, and presentation skills.
  • Demonstrated record of establishing and achieving goals.
  • Strong interpersonal skills with demonstrated ability to build and maintain relationships with internal and external stakeholders.
  • Acceptable results on pre-employment assessments.
  • Ability to read, write and effectively communicate in English.

BAYADA believes that our employees are our greatest asset:

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Benefits, click here

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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