Job description
Company Introduction:
Blue Ridge Bankshares, Inc. is a multi-state bank holding company that is the parent company of Blue Ridge Bank, N.A., a client-centered financial services company offering commercial banking services throughout Virginia and North Carolina. Blue Ridge Bank currently has over 500 employees with a desire to build an even larger, stronger team. Blue Ridge Bank’s mission is to create financial value and opportunity for our shareholders, customers, employees, and communities by providing evolving, flexible, and customized solutions for the needs of our clients. And, to have fun while doing it.
We strive to be more than your average community bank. We focus on meaningful growth with positive financial results. We want our products and services to improve the quality of life for our customers. Our core values are to act with integrity, to serve others, to commit to success, celebrate achievements, and to enjoy every day.
Position Title: Document Image Specialist
Reports To: Director of Document Imaging
Work Locations: Luray, VA
FLSA Status: Non-Exempt
Remote Capabilities: None
Number of Openings: 1
Position Purpose:
Responsible for maintaining an accurate, reliable document image system. This position is responsible for performing scanning of loan and supporting documentation into the bank’s imaging system for the different business units and divisions.
Responsibilities:
- Daily execution of document imaging with the highest level of consistency, efficiency, and accuracy.
- Identify, classify, and index loan and deposit documents at a high level of productivity and accuracy.
- Make adjustments, corrections and changes to document images as needed.
- Prepare, scan and index all documents imaged.
- Able to perform repetitive tasks quickly and accurately.
- Provide quality assurance by reviewing documents and indexing values for accuracy, legibility, and other key considerations.
- Communicate clearly with other company employees to resolve issues with documents that do not meet certain standards or contain required content.
- Handle highly confidential company and employee information with the highest level of discretion.
- Review and prepare all documents received in house for digital scanning according to rules established by the department manager.
- Quality control of all document reports received in this department in a timely manner.
- Maintain batches of scanned documents as required by policies and procedures.
- Support other team members in meeting department goals and deadlines.
- Performs other duties as assigned.
- Creates value for the bank and its employees.
- Be a good teammate.
- Lives the company's core values.
Organizational Relationship:
This position reports to the Director of Document Imaging.
Position Administration:
Job Code: Administrative Support Worker
FLSA: Non-Exempt
Requirements:Education and Certifications:
- High School Diploma or Equivalent.
Skills:
- Strong computer skills relevant to Microsoft Office Suites (e.g., Word, Excel, Outlook).
- Knowledge of banking principles and regulations.
- Strong decision-making/problem resolution skills.
- Demonstrate strong analytical and math skills, organizational skills, and customer service skills.
- Effective verbal and written skills to effectively communicate in the English language required.
- Experience within Banking or similar field.
Abilities:
- Ability to learn bank programed software.
- Ability to build and maintain relationships with accounts while providing exceptional customer service.
- Ability to work all branch hours, remote or in office, including weekend and evenings.
- Ability to work within a team environment.
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to read and interpret documents such as procedure manuals, general business correspondence, and/or journals, or government regulations.
- Ability to deal directly with the public, on the phone or face to face, following the Bank’s Customer Service Standards.
- Ability to exercise confidentiality, discretion in decision making and sound judgement in problem solving.
Preferred Qualifications:
- None.
Benefits:
- Medical Health Care Plans: Blue Ridge Bank contributes up to $525.00 dollars towards the cost sharing of the Health Care Plans.
- Dental
- Vision
- Health Savings Account
- ESOP
- 401K
- Life Insurance
- Paid Leave Time (PLT)
- Bereavement Leave
- Observed Legal Holidays: 10 Federal Holidays
- Short Term Disability
- Long Term Disability
- FMLA Leave
- Parental Leave
- Continuing Education Plans
- Tuition Reimbursement Program
Legal Disclaimer:
It is the policy of the Blue Ridge Bank that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.
Blue Ridge Bank provides reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the Blue Ridge Bank Human Resources Department directly at HR@mybrb.bank. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
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