Job description

Contego Investigative Services, LLC, a division of Charles Taylor, is a leading nationwide Investigative Services company with offices located across the United States. Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are experiencing tremendous expansion and currently seeking a QC Editor to join our Contego team.

Job Summary

The QC Editor position involves editing and proofreading investigative reports and tailoring reports to client-specific requests. This candidate is responsible for reviewing reports for content, confirming that client objectives are met, and contacting investigators/regional case managers for clarification and details regarding reports. The QC Editor also reviews video and audio footage sent in by field investigators. This candidate may be required to work overtime to complete the essential functions of the position. It is unlikely that travel for business purposes will be required. This is a fast-paced growing office that requires someone to be able to multitask, work independently and take initiative. This position is entry level with room to advance. Training is provided and we promote within.

Charles Taylor offers a competitive salary commensurate with experience and excellent benefits including medical, dental, vision, life insurance and 401(K) with match.

Responsibilities

• Review, proofread and edit investigative reports for content and confirming client objectives are met.
• Review investigative video and audio footage.

Qualifications

• Excellent communication and organizational skills and a thorough knowledge of principles of composition and grammar.
• Ability to prioritize, multitask and take direction from multiple adjusters.
• Strong interpersonal skills and work co-operatively with others to achieve a common goal.
• Take direction, follow up, assist the other QC Editors when necessary and complete tasks in a timely manner.
• Adaptability, initiative, and dependability and must maintain absolute confidentiality with respect to the Company’s proprietary information.
• Excellent spelling, grammar and proofreading skills.
• Ability to understand written and oral communication, communicate clearly and accurately, both orally and in writing, and prepare reports and correspondence.
• Competent personal computer skills using Microsoft Office applications, electronic mail system, and routine database activity. Ability to type 50 wpm.
• Ability to maintain regular and acceptable attendance at such level as determined in the Company’s sole discretion; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.

Education and/or Experience

• High school diploma or general education degree (GED).
• Bachelor’s degree in English, Journalism, or Communications preferred.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• How many years of experience do you have in Workers Compensation?
• How many reports do you write daily?
• Does your current role involve video editing?

Work Location: Remote

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