Job description

Electronics Technician and Sales Associate Job Duties

- Create customer accounts
- Build work orders
- Repair all devices (iPhones, Galaxys, Motorolas, LGs, iPads, Tabs, game systems, computers, ect.)
- Interact with customers

- Assess the problem of device and need of customer
- Give accurate quotes for special orders
- Check out customers
- Problem solve with difficult customers
- Keep customers up to date with status of repairs

- Clean back work area, clean front end (empty trash/vacuum/mop/clean glass)
- Keep the tech room, inventory system, and front end organized.
- Answer phone calls and respond to email inquiries
- Create and receive inventory using the purchase order(PO) system
- Create and package RMAs(returns)
- Perform data transfer on both Apple and Android(SD card/email) devises
- Be knowledgeable of case/tempered glass packages
- Be knowledgeable of phones for sale
- Offer phone protection to all customers
- Sell and install phone protection
- Counting down and opening of cash registers

- Have a helpful and cheerful attitude toward customers
- Work well with teammates
- And other duties as assigned or needed

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Application Question(s):

• Do you have any specific cell phone, tablet, computer, or game system repair experience, yes or no? If yes, please describe your experience.
• We are open 6 days a week (Closed on Wed). What days of the week are you able to work?

Experience:

• Customer Service: 1 year (Preferred)
• Retail Management: 1 year (Preferred)
• Electronics Technician: 1 year (Preferred)

Work Location: One location

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