Qualifications:

Must have a minimum of two years hotel/casino experience as a Room Call Engineer. Must possess a high school diploma or equivalent. Must be able to read, write, speak and understand English. Must be able to get along well with co-workers and work as a team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance.

Core Competencies:

Attention to Detail : Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; concentrate on routine work details and organize and maintain a system of records.

Customer Focus : Able to demonstrate a high level of service delivery and do what is necessary to ensure customer satisfaction; deal with service failures and prioritize customer needs.

Flexibility: Able to remain open-minded and change opinions on the basis of new information; perform a wide variety of tasks and change focus quickly as demands change; manage transitions effectively from task to task; adapt to varying customer needs.

Integrity : Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.

Quality: Able to maintain high standards despite pressing deadlines; establish high standards and measures; do work right the first time and inspect material for flaws; test new methods thoroughly; reinforce excellence as a fundamental priority.

Policies, Process & Procedures : Able to act in accordance with established guidelines written and unwritten; follow standard procedures in crises situations; communicate and enforce organizational policies and procedures.

Team Work : Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary; support group decisions and solicit opinions from coworkers; display team spirit.

Essential Job Functions:

• Perform preventive maintenance and repair duties in guest rooms.
• Troubleshoot guest room fixtures and equipment malfunction.
• Take a leadership role in reporting and correcting unsafe work practices or unsafe facility conditions.
• Train and assist area apprentices and engineers in repair procedures and company policy.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Performs all other tasks as assigned.
  

Work Environment and ADA Requirements:

Must be capable of maneuvering for prolonged periods of time, both inside and outside sometimes in temperatures in excess of 115 degrees or cold temperatures below 10 degrees. Must possess coordination and dexterity to work with power and hand tools such as drills, electric saws, hammers, sewer snakes, etc.... Respond to visual and aural cues. Must be able to read, write, speak and understand English. Must be able to stoop, bend, jump and carry heavy loads. Must be able to lift up to 100 pounds. Able to maneuver on level surfaces, as well as up and down stairs. Must be able to think clearly and respond calmly in situations. Must be able to learn and retain locations, operation and repair procedures of this property's mechanical systems.

Required Work Cards/Licenses/Certificates:

Gaming Card Health Card Alcohol Awareness Card Driver’s License CPR