Job description

Senior Community Association Portfolio Manager
Position Responsibilities Include (but are not limited to):

• Have experience as Condominium/HOA portfolio manager.
• Must demonstrate STRONG communications, relationship management, organizational, multi-tasking and time management acumen.
• Participate in a team setting in the service of an assigned portfolio of communities.
• Serve as a valuable resource and facilitator for the Condominium/HOA board in fulfilling their obligation to manage the community.
• Creatively and proactively assist the board members in the operation of a Condominium/HOA board.
• Serve as the initial point of contact for inbound board requests and liaison between the Condominium/HOA board and ACM.
• Assist the board in the presentation of information to Condominium/HOA membership at meetings,
• Identify and analyze issues, patterns and trends in community member requests & issues.
• Direct board and community requests to the appropriate ACM departments so that they can respond.
• Review the performance of community attorneys and other service providers with the Condominium/HOA board.
• Participate in referring vendors to the Property Manager and for overseeing performance of contracted vendors.
• Prepare monthly activity reports and and variance reports for the Condominium/HOA board.
• Report progress in solving community and board issues and track action items at all times, representing ACM's reputation of professionalism and reliability.
• Maintain a knowledge of Federal, State and Local Statutes and regulations.
• Maintain a knowledge of assigned portfolio’s governing documents.
• Coordinate the preparation of Condominium/HOA yearly budgets by the contracted date with the board and ACM team members.
• Assist in soliciting proposals. Prepare bid comparisons. Review proposals/contracts.
• Review and code invoices, consistent with budget control oversight and review monthly and annual financial statements.
• Report to supervisors on a regular basis including recommendations.

American Community Management is an equal opportunity employer. We offer a competitive salary and benefits package including group health, dental, life, disability and a 401K plan with an employer match. We utilize innovative management systems and exceptional technology, which gives our managers the option to telecommute periodically.

**ACM's headquarters is in Linthicum Heights, MD. This position will require work primarily in Baltimore/Howard County coverage areas and possible other areas served by ACM as needed. We do provide a mileage reimbursement.

Job Type: Full-time

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
We are permitting a flexible telecommuting policy up to 3 days per week to protect our employees as a health and safety precaution. Office visits with protective covering will be required for training and team meetings.

Ability to commute/relocate:

• Linthicum Heights, MD 21090: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• CMCA Designation/Certification
• How many properties have you managed at one time? Please provide a breakdown of the complexity of the portfolio. i.e. Condo/High-rise/HOA/Garden Style
• What's your approach to managing a Board that was very hands on?
• Will you proactively ask for assistance when you are in a work related/portfolio related event?

Education:

• High school or equivalent (Preferred)

Experience:

• Community association management: 3 years (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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