Job description

Excellence Services LLC is a professional private-owned company that provides luxury service for an HNW family exclusively.

• Atherton, CA, 94027 (On-site)
• Full-Time, Non-Exempt, Hourly Position.
• Typically 5~6 days, 40~50 hours work week.

(Usually Saturday Off; need flexibility and 24/7 mentality)

• $95,000 - $144,000/year, DOE & Negotiable.
• Up to 20% performance-based Bonus.
• Benefits: Health Insurance, Paid Vacation, Paid Meal Breaks, etc.Main Duties:

● Chef

• Cook breakfast 5~6 days a week.
• Prepare takeaway lunch box 4~5 days a week.
• Cook lunch & dinner 1~2 days a week.
• Create menus and grocery list; order & receive groceries.
• Maintaining a clean & organized kitchen during/after meal preparation.

● Assistant

• Chauffeur the Principals and their family.
• Run errands.
• Light chores.
• Manage vendors.
• Other personal assistant duties.

Minimum Requirements:

• Able to cook a variety of dishes; able to provide a culinary portfolio.
• Able to cook 7~8 dishes in 2~3 hours, family serving style.
• Flexible schedule; can work overtime, weekends, holidays, and morning/evening shifts as needed.
• Strong service mindset and a can-do attitude. Hands-on.
• A 24/7 mentality; adaptable to last-minute changes.
• Humble personality; takes feedback/criticism well; follows the rules and instructions firmly.
• Has a driver’s license and a clean driving record.
• Tech-savvy; comfortable with primarily written correspondence and extensive reporting working environment.
• Adaptable to a fast-paced, non-social, and formal environment.
• Authorized to work in the United States without requiring sponsorship for an employment visa.
• Able to pass an extensive reference check and background check.
• Covid-19 (with booster if eligible) and Influenza vaccinations are required to be considered for this position.

Other Requirements (preferred):

• Has experience working in a high-net-worth private family.
• Has experience working as an assistant for c-level executives or high-profile individuals.
• Has a Bachelor's or higher degree.
• Strong verbal & non-verbal communication skills.
• Strong multitasking and time management skills.
• Familiar with G-suite & Mac OS.
• Able to travel with the family when needed.

Other Responsibilities:

• Souces vendors and maintains a vendor list.
• Supervises and oversees vendors on-site.
• Works closely with other staff on various household projects.
• Performs walkthroughs using household checklists.
• Keeps an inventory of household supplies & personal items for Principals.
• Purchases order submission, get approval, place orders, and track delivery status.
• Secures residence at the end of the day when needed – all doors locked, security system armed.
• Responds to incoming calls and greets guests.
• Prepares home for occasional events. Coordinates with vendors for holiday decor.
• Submits daily task lists and task status reports.
• Manages seasonal wardrobes and clothing size rotations.
• Plans and coordinate the family’s activities and events
• Maintains Principals’ calendars and schedules personal appointments as needed.
• Purchases gifts, maintains gift tracker, reviews and audits receipts.
• Keeps track of birthdays and other important dates.
• Performs other duties as assigned.

Core Values:

• Principals’ First: Always put our Principals’ needs and interests first.
• Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.
• Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.
• Dedication: Shows a deep commitment to the role and the company.
• Accountable: Takes ownership of tasks and completes thorough due diligence.
• Independent: Thinks and acts independently. Able to be self-taught and keep improving.
• Resilience: Never complains or shies away from work. Welcome harsh feedback and can thrive under pressure.

Job Type: Full-time

Pay: $95,000.00 - $144,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Atherton, CA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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