Job description

The Family Coordinator is responsible for providing intensive case management to families experiencing homelessness at the Bishop Dudley Center for Families location. The Family Coordinator will assess individual guest needs in a timely manner by providing information and referrals to other supportive community services that will expedite their journey to self-sufficiency. Must have a passion to help a diverse population who may struggle with medical issues, mental health, and substance use disorders. This position requires an openness to help the most vulnerable people in our community while upholding the values and mission of the Bishop Dudley Hospitality House and Center for Families.

Essential Duties and Responsibilities:
? Conduct thorough intake of all families, at the Bishop Dudley House and document progress.
? Identify housing and resource needs and maintain a complete and comprehensive record system
including obtaining background checks.
? The ability to work collaboratively with Minnehaha County Social Services and other local agencies that
provide resources, housing, financial support, health care and mental health counseling, veterans
advocacy, etc.
? Evaluate client risk and assess needs for immediate intervention
? Maintain strict client confidentiality and conduct yourself in a professional manner
? Assist in the development and planning of various aspects of guest programming
? Attend all scheduled staff meetings and training sessions
? Implement conflict resolution and de-escalation skills to defuse crisis situations
? All other duties as assigned

Qualifications:
Minimum of 3 years of experience working with and around children of all ages. The Ideal candidate will have
experience working with a vulnerable population who struggle with homelessness.
Must be willing to obtain a Community Health Worker Certificate (CHW).
Bilingual Fluency (English/Spanish), preferred
American Sign Language (ASL), preferred.
Proficiency in Microsoft Office; Word, Excel; Google Docs and Google Drive; Data collection; HMIS

Skills and Abilities:
Basic knowledge of modern social work theory and practices
Ability to work effectively with clients of diverse ages, races, cultures and socioeconomic backgrounds
Ability to understand and follow written and verbal directions; communicate effectively verbally and in writing
Willingness to flex hours to meet the needs of guests who are working day hours
Provide a high level of customer service
Treating people with compassion, dignity and respect

Job: Full Time

Benefits:
Health Insurance
Dental and Vision
Retirement Match

Free $50,000 Life Insurance Policy
Paid Vacation
Sick pay
Paid Holidays

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