Financial Services Operations Specialist - Customer Contract Specialist

Full Time
Research Triangle Park, NC
Posted
Job description
What You'll Do

You will be the Finance Operations point of contact for legal financing agreement preparation and Business Partner funding. You'll build and maintain effective internal and external customer relationships. You will liaise with CSC cross-functional teams (e.g. Sales, credit, pricing, legal, tax), business partners and customers for deal details and to resolve issues related to contract preparation. Additional responsibilities include:

  • Lead with Business Partners and Customers to optimally handle many different transactions. Including contract execution, reconciliation, and Partner funding.
  • Prepare all required standard and approved non-standard documents ensuring that all approvals are brought together.
  • Perform legal contract due diligence and handle contract execution. Including quality assurance, cycle time, signature authority, and creative document retention.
  • Build and handle transactions in the lease/loan financing system. Input, update and maintain information accuracy and integrity.
  • Aid in partner funding forecasting activities.
  • Handle compliance request and provide support during internal review or external audit.
  • Participate/lead special projects, training, or development of processes & procedures as needed
  • Achieve ongoing personal/professional development goals.

Who You'll Work With

A wholly owned subsidiary of Cisco, Cisco Capital has provided financing to both channel partners and end-user customers since 1996. Its primary mission is to profitably enable sales and growth by tailoring unusual financial solutions to promote specific Cisco product offerings. Cisco Systems Capital is one of the largest and most successful technology finance companies in the world. Backed by Cisco's tremendous financial strength we are poised for even greater future success.


MINIMUM REQUIR
EMENTS:

  • BS degree and/or 2 years of related experience
  • Leasing operations knowledge and experience, or experience in a commercial lending environment is a plus
  • Able to present, coordinate, and convey sophisticated problems or issues within and across other functions and with client groups; partners with client groups in a team setting to provide business solutions
  • Understands Cisco's business objectives and its impact on the client group's processes and deliverables
  • Exercises discernment within generally defined practices and policies in selecting methods and techniques of acquiring solutions: making decisions using broad guidelines

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!


Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%. Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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