Job description

Full Job Description

Franchise Business Coaches (FBCs) are responsible for an assigned region of approx. 25 Franchise Owners. They collaborate with Franchisees to set and achieve goals to drive business in the areas of sales, profits, and growth. To accomplish this, FBCs focus on coaching and influencing Franchisees to provide consistent and safe brand experiences, Customer hospitality, operational excellence, well-trained Team Members, exemplary facilities, same-store comp growth, and organizational preparation for additional growth.

RESPONSIBILITIES

• Travel 75% of the time
• Coach Franchisees through regular check-ins via phone, email and Zoom, and quarterly in-person shop visit reports
• Achieve operational and business performance goals for Franchisees, as set by the Vice President of Operations and The Company
• Review Franchisees’ operations visits to assess past performance and goals to plan for future growth
• Identify priority areas with Franchisees to drive sales, profitability, and growth usingdata and analytics

established Franchisee performance
in-person visits

• Coach Franchisees based upon priority areas
• New Store Opening Responsibilities—support Franchisees in understanding the processes of opening a new restaurant, and providing support during and after openings
• Facilitate communications between Franchisee and the Company’s departments
• Work with the Field Marketing Team to maximize marketing initiatives for their Franchisees
• Adhere to established Company expense standards
• Learn how to use Company’s established technology, and teach others how to operate
• Complete all responsible administrative functions and requirements of the position as set by the Vice President of Operations

EDUCATION QUALIFICATION

• Bachelor’s degree, or equivalency in business or related field

EXPERIENCE QUALIFICATION

Required minimum – 5 years of Franchisee management with regional or district-level multi-unit operations

REQUIRED KNOWLEDGE, SKILLS and ABILITIES

• Coaching, consultation, analytics and problem solving
• Relationship builder
• Extensive P&L knowledge related to analysis and management
• Written and verbal communication skills
• Organizational skills
• Strong sense of self-leadership and ability to work autonomously
• Sound judgement and decision-making
• Able to develop and execute plans to drive results
• Adapt to different situations and personalities

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Work Location: On the road

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