This position will be responsible for the signing of Dunkin’ and Baskin-Robbins development commitments throughout the United States. The Franchising Manager will own the process from cultivating and screening leads, bringing the leads through the application process, matching them with the right opportunities and bringing them through the entire qualification process, including field level approvals of the candidate. The candidate must have the ability to drive a high level of engagement with local teams to devise a sales strategy, deploy localized recruitment plans and to interact and communicate with existing franchisees and external franchise candidates alike.

The individual will bring candidates through the franchising process utilizing our relationship management system to ensure stages are being completed, bottlenecks are identified, and they contribute to continual improvement and streamlining of the process.

RESPONSIBILITIES

• Territory Management: Develop and execute a territory management strategy/business plan that defines opportunities (potentials), sourcing and recruitment strategy, segmentation/targets, and forecasts
• Inspire Brands Franchisee Targets: Fully understand and consistently apply models, requirements, qualifications, metrics and benchmarks when sourcing and qualifying potential new franchisees and existing franchisee candidates
• Ensure timely and efficient management of the advancement of candidates through the franchisee approval process
• Development Agreement Process: Fully understand and navigate Inspire Brands’ Development process, including deep knowledge of the FDD, all related document requirements, key stakeholders, processes, and timeline targets
• Ensure timely and efficient management of the process
• Deal Making: Create opportunities and navigate deals from sourcing and qualification to close
• Conduct a thorough qualification of all prospective franchisee candidates, coordinating internal resources as needed
• Ensure deals move through the process effectively and efficiently – ensure all appropriate details and requirements are met
• Collaboration: Work across all teams (Development, Operations, Finance, Legal, etc.) to ensure alignment and support
• Proactively engage stakeholders with updates, challenges and opportunities
• Administration: Ensure timeliness and accuracy of all administration requirements

EDUCATION AND EXPERIENCE QUALIFICATIONS

• Required Minimum: BS Degree in Business Administration or related discipline
• Three (3) years+ franchise development or sales environment. Required Minimum
• 5+ years’ experience in franchise industry (restaurant segment in franchise sales) Preferred
• Multi-brand experience with legacy and growth concepts Preferred

REQUIRED KNOWLEDGE, SKILLS or ABILITIES

• Excellent interpersonal skills
• Proven successful sales experience
• Strong written and communication skills
• Strong working knowledge of Customer Relationship Management Systems
• Good business analytical skills including statistical and financial
• Ability to effectively negotiate with small and sophisticated organizations alike
• Understanding of the financial and contractual components of franchise agreements and deal structures
• Knowledge of FDDs, legal aspects of franchising, contract content and construction and industry standards
• Ability to interface and maintain excellent professional relationships with a variety of constituents that are material to the franchise development process
• Ability to successfully work on teams with diverse individual skill levels and field-based team members
• Ability to multi-task by executing numerous projects with timely follow-through
• Advanced knowledge of Microsoft PowerPoint, Word and Excel

From chefs who create exciting new flavors to crew members who know exactly how you want your drink – we strive to keep our guests at their best here at Dunkin’. That’s what American runs on. Come run with us!

Imagine a place where all day long people talk about ice cream, eat ice cream, and even dream ice cream. That’s us. That’s Baskin-Robbins. Now, image a place where you can work with ice cream. Even Sweeter.

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.