OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity Anticipate guests’ needs and go out of your way to maximize the guest experience Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests

What are the requirements for this position?

You love working with people and will go above and beyond for each guests’ needs You work well with others and enjoying working and being part of a team You have excellent oral, written, and interpersonal communication skills You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests

Physical Requirements for this Position

This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.

Travel Requirements

This position would require little to no travel outside the property and surrounding area.

About OTOOTO Development (OTO) is a one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!

Position:Front Desk Associate

Department:Property

Hourly Position

Reports to:General Manager

Company: OTO Development

Position: Front Desk Associate

Status: Part Time

Shift: First (Day), Second (Afternoon)

Location: 214 W Rosemary Street, Chapel Hill, US, NC, 27516

About AC Hotel Chapel Hill

HOTEL IN DOWNTOWN CHAPEL HILL REDEFINES SOUTHERN HOSPITALITY Europe in our soul…and Carolina on our mind! This new AC Hotel in downtown Chapel Hill NC transforms Southern hospitality, melding contemporary architecture with local art, including a community mural. Guestrooms are an oasis of modern design, with sleek furnishings, classic hardwoods and the amenities that matter most – think free WiFi; charging ports; wide-screen TVs; individual climate control; and the best bed you’ll sleep in besides your own. A 24-hour fitness center means you don’t have to leave your exercise routine at home. Hang out in the AC Lounge – all the locals do! – for small plates and specialty cocktails mixed with local spirits from Chapel Hill’s own Top of the Hill Distillery; our patio moves easy Carolina evenings from sweet tea on the front porch to G&Ts around the outdoor fireplace. This beautiful new hotel near the University of North Carolina is walkable to everywhere (there’s a free shuttle, too), fostering sustainability along with urban style.