Job description
Responsibilities
The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, preparing and coding daily receivables, maintaining the facility census book, documenting incoming deliveries, and providing clerical support as requested. In addition, the Receptionist assists with various clerical duties and projects as assigned.
This is a part-time (.4) position working two days per week on our evening shift, Saturday-Sunday 3:00pm - 11:30pm.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Quality healthcare is our passion, improving lives is our reward. Join us as we work to change lives and transform the delivery of healthcare.
The Receptionist is responsible for greeting and assisting all visitors, answering the switchboard, preparing and coding daily receivables, maintaining the facility census book, documenting incoming deliveries, and providing clerical support as requested. In addition, the Receptionist assists with various clerical duties and projects as assigned.
This is a part-time (.4) position working two days per week on our evening shift, Saturday-Sunday 3:00pm - 11:30pm.
Qualifications
Education:
- High school graduate or equivalent.
Experience:
- Two (2) years customer service or reception experience
- Prior experience with a multi-line telephone switchboard is strongly preferred
- Prior experience in a heath care environment is also strongly preferred
Additional Requirements:
- May be required to work occasional overtime and flexible hours.
KNOWLEDGE, SKILLS, AND ABILITIES
- Knowledge of facility and corporate policies and procedures.
- Skill in organizing and prioritizing workloads to meet deadlines.
- Skill in telephone etiquette and paging procedures.
- Effective oral and written communication skills.
- Must have excellent supervisory and interpersonal communication skills to effectively communicate ideas/problems/instructions (oral or written) with employees, peers, supervisor and corporation.
- Ability to communicate effectively with patients and co-workers.
- Ability to adhere to safety policies and procedures.
- Ability to use good judgment and to maintain confidentiality of information.
- Ability to work as a team player.
- Ability to demonstrate tact, resourcefulness, patience and dedication.
- Ability to accept direction and adhere to policies and procedures.
- Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).Ability to analyze situations, evaluate data, recommend/implement courses of action that would improve the functioning of systems/processes he/she is involved in.
- Ability to interpret, adapt and apply guidelines and procedures.
- Ability to work in a fast-paced environment.
- Ability to meet corporate deadlines.
- Ability to react calmly and effectively in emergency situations.
PHYSICAL, MENTAL, AND SPECIAL DEMANDS
- Ability to work at least a 40-hour week.
- Ability to sit for long periods (8 to 10 hours).
- Ability to use both hands in fine manipulation of small tools (copier, computer, telephone, typewriter, calculator, safe, facsimile machine).
- Ability to push and pull up to 10 lbs. (file cabinet drawers, computer paper boxes).
- Ability to see well enough to read handwritten and typewritten material.
- Ability to lift and carry up to 25 lbs. to move/transfer file boxes, and data processing paper.
- Ability to stoop, kneel, and bend to retrieve files from bottom shelves and drawers, to move boxes of paper and forms to computer printer.
- Ability to reach, turn, and twist above and below the waist.
- Ability to stand and walk the facility grounds.
- Ability to spend 10% of working time outside in temperatures varying from below 0 F. to 110F.
- Ability to spend 90% working time in environment of continuous low voices and office machine noise typical for business office atmosphere.
- Ability to handle a variety of repetitive tasks at a moderate level.
- Ability to occasionally handle electrical, mechanical, or equipment emergencies.
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