Front Desk Receptionist/Scheduler

Full Time
Knoxville, TN 37920
Posted
Job description

About us

Urology and Urologic Surgery is a small business in Knoxville, TN. We are professional, engaging and our goal is to Hire another person to compliment the front desk. We are open to hiring a full time person (with benefits) or another part time person (with limited benefits) to work 2-3 days a week on a permanent basis.

Our work environment includes:

  • On-the-job training
  • Safe work environment

We are looking for a Front Desk Receptionist to support the medical team at our medical center. The ideal candidate is detail oriented, organized and efficient with the ability to handle multiple tasks simultaneously and a commitment to providing quality customer service to patients and visitors. The Front Desk Receptionist will be responsible for maintaining the front desk, answering phones and greeting visitors.

Responsibilities:

  • Greet patients at the front desk.
  • Answer the phone.
  • Schedule appointments.
  • Provide information on the facility's services and hours of operation.
  • Mail out new patient packets.
  • Answer questions about billing and payment for services or refer them to our billing department.
  • Check patients in, enter information in the computer.
  • Collect copayments and balances due.
  • Scan records, insurance cards and drivers license into the computer.
  • Put the chart up for the nursing staff.

Job Types: Full-time, Part-time

Benefits:

  • Flexible schedule
  • Free parking
  • Health insurance
  • Life insurance
  • On-the-job training
  • Paid time off

Healthcare setting:

  • Private practice

Medical specialties:

  • Medical-Surgical

Schedule:

  • 8 hour shift
  • Day shift
  • No weekends
  • Rotating shift

Work Location: In person

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