Front Desk Secretary

Full Time
Jamaica, NY 11201
Posted
Job description
We are seeking a highly motivated and efficient Front Desk Secretary to join our medical practice. This is a long-term position with both full-time and part-time options, starting on May 1st, 2023. The ideal candidate will be a student or new graduate who is looking to gain experience in the healthcare industry.
As a Front Desk Secretary, you will be responsible for managing a fast-paced front desk and providing exceptional customer service to our patients. You will also be required to travel to different office locations based on our schedule.
Part-Time Schedule:
  • M-W (Part Time position available)
  • Must be able to travel to the following office locations:
  • 50 Court Street, # 508A, Brooklyn, NY 11201
  • 3500 Nostrand Avenue, Brooklyn, NY 11229
  • 9525 Jamaica Ave, Queens, NY 11421
  • 2001 Marcus Avenue, Suite W170, Lake Success, NY 11042
  • 1570 Old Country Road, Westbury, NY 11590

Full-Time Schedule:
  • M-Sa (Full Time position available)
  • Must be able to travel to the following office locations:
  • 150 East 58th Street, 9th Floor
  • 2356 University Ave, Bronx, NY 10468
  • 175-43 Hillside Avenue, Suite 1A Jamaica Estates, NY 11432
  • 50 Court Street, Suite 508A, Brooklyn, NY 11201
  • 3500 Nostrand Avenue, Brooklyn, NY 11229
  • 9525 Jamaica Ave, Queens, NY 11421
  • 2001 Marcus Avenue, Suite W170, Lake Success, NY 11042
  • 1570 Old Country Road, Westbury, NY 11590
  • 11 Ralph Place, Suite 217 Staten Island, NY 10304

Language:
  • Spanish (Preferred but not required)
  • English Required

The team member must:
  • Be Professional.
  • Be a positive influence and a team player.
  • Be flexible in scheduling patients.
  • Have high energy and a positive attitude
  • Have excellent communication and interpersonal skills
  • Have the ability to multitask and work efficiently in a fast-paced environment
  • Have proficiency in email and electronic medical record systems

Responsibilities/Requirements:
  • Arriving 30 minutes before the clinic opens (830AM).
  • Scanning and sorting mail daily.
  • Getting mail from PO BOX.
  • Greet patients and visitors, check them in and out, and ensure they are directed to the correct healthcare provider
  • Manage patient records using our electronic medical record system
  • Manage patient referrals and coordinate care with other healthcare providers
  • Scheduling future/follow-up appointments based on patient needs.
  • Checking/Correcting basic insurance information.
  • Working with the back office team for insurance and billing questions.
  • Responding to patient messages via KLARA and KAREO.
  • Calling patients who have missed appointments to reschedule.
  • Completing required paperwork for patients (such as FMLA/disability applications/etc.) using physician reports.
  • Ensure medical records/demographics are complete for patients prior to their visits.
  • Obtain insurance information when missing and help back off team with patient communication.
  • Maintaining a clean and positive work environment.



About Neurodiagnostics Medical P.C.:

Please see BrainHealthNYC.com and NeuroInjuryCare.com for more information on us, our office locations, and our mission to help the local community.

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